Technician Small Engine

Oakboro Tractor and Equipment; Carthage (NC); On-site; USD 20,664 - 41,328; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Paid time off

Job summary

A local equipment repair shop is seeking an experienced Small Engine Mechanic in Carthage, NC. The ideal candidate will have over 3 years of experience repairing and maintaining a variety of small engines and related equipment. Responsibilities include diagnosing repair needs, communicating effectively with customers, and adhering to safety protocols. A High School diploma and a strong customer service orientation are essential. The position offers competitive pay and opportunities for advancement.

Qualifications

• 3+ years of experience as a small engine mechanic.
• Knowledge of small engine theory (2 and 4 stroke).
• Strong organizational and computer skills.

Responsibilities

• Repair small engines, lawn equipment, and generators.
• Communicate repairs and diagnostics to customers.
• Ensure all tools and equipment are in good working order.

Skills

Small engine repair

Customer service

Organizational skills

Communication

Safety procedures adherence

Education

High School Diploma or equivalent

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

Technician, Small Engine Job Description Position Specifics

Reports to: Service Director

Supervises: None

Purpose

The Small Engine Mechanic services and repairs products that are brought to the store for repair. The Mechanic promotes customer relations and satisfaction by completing jobs on schedule or connecting with customers, in a timely manner, to give them updates on issues such as unattainable replacement parts and warranty issues. The Mechanic may also be responsible for sourcing parts for stock and repairs and assisting in ordering parts.

Responsibilities

• Repairing and maintaining small engines, large lawn equipment, generators, commercial pressure washing units, mowers, tillers, and other related small handheld equipment with a track record of success.
• The skills to clearly explain and communicate to the customer’s satisfaction the diagnosis and repair of the machine in a professional manner to provide a positive experience.
• Demonstrated accuracy and thoroughness, while providing a valued quality solution to the customer.
• The ability to recognize and observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
• The desire to treat others with respect and contribute to building a positive team spirit.
• The ability to understand and follow instructions and promptly respond to direction.
• The drive to work with integrity, always upholding company values, while operating a profitable service business.
• Ensures all department tools, equipment and vehicles are in good working order
• May be required to work evenings, weekends and holidays

Desired Experience, Education, Skills and Knowledge

• 3+ years’ experience as a small engine mechanic
• Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
• Certifications in major manufacturers brands like Honda, Kohler, Briggs & Stratton, Generac, MTD, etc. Master certification is a plus!
• Strong organizational and computer skills (fluent in Microsoft Office products).
• Ability to write and speak effectively to individuals and groups
• Ability to analyze and interpret internal reports
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School Diploma or equivalent experience
• Ability to work effectively as a member of a team

Salary Range and Benefits

• $15-30 per hour based on experience level
• Two weeks of vacation per year starting after 90 day probationary period
• Bonuses based on performance