Technician Resource Manager

Siemens Energy, Inc.; Deer Park (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Career growth and development

Health and wellness benefits

Paid time off and holidays

401K with company match

Family building benefits

Parental leave

Job summary

Siemens Energy is seeking a Technician Resource Manager to coordinate and dispatch field service technicians, balance skills and certifications, and support workforce planning and training compliance. You’ll coach direct reports and collaborate with operations, project management, and field teams to deliver safe, successful customer outcomes.

The role emphasizes optimizing utilization, planning for capacity, and maintaining a strong safety culture.

Qualifications

• 3–5 years supporting a field service organization.
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

Responsibilities

• Coordinate and dispatch field service technicians to outages, maintenance, inspections, and projects based on skills, availability, and priorities.
• Partner with operations and project teams to develop resource plans enabling safe, efficient customer work.
• Provide leadership, coaching, and performance discussions for direct reports.
• Oversee workforce administration including training compliance, travel coordination, time and attendance, onboarding, and forecasting.
• Monitor demand and capacity to identify staffing gaps and mitigate risks for long-term planning.
• Promote a strong safety culture by ensuring resources are trained and aligned with policies.

Skills

Resource planning

Dispatch coordination

Leadership

Coaching

Travel coordination

Training compliance

Workforce forecasting

Job description

A Snapshot of Your Day

A Technician Resource Manager plays a key role in ensuring the right technical resources are deployed to meet customer and business needs. A typical day involves coordinating and dispatching field service technicians to outages while balancing technician availability, skills, certifications, and customer priorities. The role also provides administrative support for workforce planning, travel coordination, training compliance, and resource forecasting. In addition, the Technician Resource Manager develops and supports direct reports through coaching, performance discussions, career development, and succession planning, while collaborating closely with operations, project management, and field teams to deliver safe and successful customer outcomes.

How You'll Make An Impact

• Optimize technician utilization by coordinating and dispatching field service resources to customer outages, maintenance activities, inspections, and project assignments based on skills, certifications, availability, and business priorities.
• Partner with operations, project management, and field leadership teams to develop resource plans that support safe, efficient, and successful execution of customer work scopes.
• Provide leadership, coaching, and performance management for direct reports, fostering employee engagement, professional development, succession planning, and career growth.
• Oversee workforce administration activities including training compliance, travel coordination, time and attendance management, onboarding, and resource forecasting.
• Monitor resource demand, workforce capacity, and technician qualifications to identify staffing gaps, mitigate risks, and support long-term workforce planning strategies.
• Promote a strong safety culture by ensuring resources are appropriately trained, qualified, and aligned with company policies, customer requirements, and operational excellence initiatives.

What You Bring

• 3-5 years supporting a field service organization
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About The Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs