Technician- Raleigh, NC

STERIS IMS; Raleigh (NC); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Repair Technician to join their dynamic team. This entry-level position offers comprehensive training and the opportunity to work with surgical instruments in a remote, customer-facing role. Technicians will perform inspections and repairs while ensuring compliance with safety standards. With a commitment to employee well-being, the company provides a robust benefits package, including healthcare and paid vacation days. If you're eager to learn and make a difference in healthcare, this role is perfect for you!

Benefits

Cell Phone Allowance

Overtime Available

19 Paid Vacation Days

Excellent Healthcare Benefits

401(k) with Company Match

Tuition Reimbursement Program

Qualifications

• Entry-level position with training provided for surgical instrument repair.
• Relevant experience includes hands-on repair and assembly using small tools.

Responsibilities

• Perform surgical instrument inspection, repair, and refurbishment.
• Deliver superior customer experience with timely and quality repairs.

Skills

Surgical instrument repair

Basic mechanical skills

Customer service

Ability to lift 25 pounds

Driving skills

Education

High school diploma or GED

Tools

Small hand tools

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Repair Technician

You do not have to have previous instrument repair experience to be considered.This is an entry level job - we will train you!

• In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets.
• Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
• If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process.
• Must have the ability to travel up to 20% (overnight travel)

This is a remote based Customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): North Carolina

What You Will Do As A Repair Technician:

• Performs basic to intermediate level repairs of surgical instruments and maintenance including ultra sonic function, metallurgy, buff and polish, bending, shaping, sharpening, hinge points, serrations, and brazing.
• Demonstrates quality performance in intermediate skilled work including advance Dremel operation, Re-cup and Re-jaw, laparoscopic inspection.
• Provides invoicing and documentation based on business need.
• While primarily working inside a mobile repair truck, frequent trips inside the hospital are required.
• Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
• Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements.
• Adheres and complies with all protocols (DOT, company and Customer) for the safe operation of the mobile lab including policies and procedures relative to the position.

The Experience, Skills and Abilities Needed

• High school diploma or GED
• 2+ years of work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable.
• Must be able to lift to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
• Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs.
• Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and driver’s license requirements.
• Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.
• Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
• Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.

*Related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement."

What is relevant work experience?
Relevant experience may include hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, and automotive repair can also be relevant to this role.

What STERIS Offers You;

• We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

  Here is just a brief overview of what we offer:

• Hourly Pay
• Cell Phone Allowance
• Overtime Available
• 19 Paid Vacation Days +9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts

Preferred Experience Skills

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 [phone]. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.This is a remote based customer facing position. To support and service ourcustomers in this assigned territory candidates must be based out of one of thefollowing state(s): North Carolina.