Technician, Plumbing Service

ZipRecruiter; Brea (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A plumbing services company is seeking an experienced Plumbing Service Technician in Brea, California. This role involves performing warranty plumbing repairs, diagnosing issues, and ensuring exceptional customer service. Candidates must have 5+ years of plumbing experience and a valid CA Plumbing License. Competitive pay, bonuses, and benefits are offered.

Benefits

Competitive pay with bonus opportunities

Company vehicle, tools, and uniform

Paid training and career advancement opportunities

Comprehensive benefits package, including health, dental, and vision insurance

Paid time off and holiday pay

Qualifications

• Minimum 5 years of plumbing experience, preferably in residential service and repair.
• Strong troubleshooting skills and attention to detail.
• Valid and current CA driver's license.

Responsibilities

• Perform warranty plumbing repairs and installations.
• Inspect and diagnose plumbing issues.
• Provide top-tier customer service.

Skills

Troubleshooting skills

Customer communication

Attention to detail

Independent work

Physical ability

Education

CA Plumbing License

Job description

Overview

Job Summary: We are seeking a skilled residential Plumbing Service Technician to join our team! In this role, you will handle warranty-related plumbing service calls, ensuring high-quality workmanship and excellent customer service. You will diagnose and repair plumbing issues covered under warranty, work closely with homeowners, and maintain detailed records of all services performed.

Responsibilities

• Perform warranty plumbing repairs and installations, including troubleshooting leaks, pipe replacements, water heaters, and fixtures.
• Inspect and diagnose plumbing issues to determine warranty coverage.
• Provide top-tier customer service by clearly explaining findings, repairs, and warranty coverage to homeowners.
• Ensure all work meets local plumbing codes and company quality standards.
• Document service calls, materials used, and work performed for warranty claims processing.
• Collaborate with office staff and warranty representatives to facilitate smooth claim approvals.
• Maintain tools, equipment, and service vehicles in good working condition.
• Follow all company safety procedures and guidelines.

Qualifications

• Minimum 5 years of plumbing experience, preferably in residential service and repair.
• Valid CA Plumbing License (or ability to obtain one).
• Strong troubleshooting skills and attention to detail.
• Ability to communicate effectively and professionally with customers.
• Valid and current CA driver’s license.
• Ability to work independently and manage a schedule efficiently.
• Physical ability to perform plumbing tasks, including lifting heavy objects, kneeling, and working in confined spaces.
• Experience handling warranty service calls and claims.
• Familiarity with digital work order systems and CRM software.

What We Offer

• Competitive pay with bonus opportunities.
• Company vehicle, tools, and uniform.
• Paid training and career advancement opportunities.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holiday pay.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.