Technician/Mechanic

ZipRecruiter; Minneapolis (MN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading global printing manufacturer is seeking a Service Technician–Mechanic to perform mechanical repairs and maintenance on printing presses. This remote position requires travel and involves excellent customer service, ensuring customer satisfaction during installations and repairs. Candidates should have a High School Diploma or GED and at least two years of relevant experience. Benefits include medical insurance, vacation, and a 401(k) plan.

Benefits

Vacation, holidays, sick leave

Medical, dental, vision, life insurance

401(k) with profit sharing

Qualifications

• Minimum of two years of related experience in printing, press manufacturing, or industrial maintenance.
• Basic computer skills including email, internet, word processing, and spreadsheets.

Responsibilities

• Travel to customer locations for service tasks on printing presses.
• Perform mechanical repairs and maintenance on Koenig & Bauer equipment.
• Provide excellent customer service and maintain communication during repairs.

Skills

Mechanical repairs

Customer service skills

Technical communication

Education

High School Diploma or GED

Technical certification in printing or industrial fields

Tools

Hand tools

Mechanical CAD drawings

Job description

Job Description

Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores.

With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion.

This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!

Location: Northeast Region. May consider qualified applicants from other areas. 100% Remote with nearly 100% business travel domestically

Reports to: Service Manager

Standard Schedule: Monday – Friday, hours may vary; must be able to work weekends, early mornings, and some evenings

FLSA Status: Non-Exempt/Hourly

Compensation: $27 - $46 per hour

Job Responsibility: The Service Technician–Mechanic travels to customer locations to install, maintain, upgrade, troubleshoot, diagnose, and repair mechanical, pneumatic, and printing issues for Koenig & Bauer printing presses. The Service Technician interacts directly with customers, listening to their needs and asking probing questions in preparation for the installation or service call. They must effectively communicate technical information and resolutions to customers with varying technical knowledge. The technician develops an action plan prioritizing safety, quality, and efficiency to minimize downtime and control costs.

Essential Duties and Responsibilities:

• Perform mechanical repairs and maintenance on Koenig & Bauer equipment at customer sites, including but not limited to adjustments on impression and transfer delivery bars, pump and inker issues, seals, register drives, ink key seals, clamps, bladder replacements, machine crashes, and cylinder replacements.
• Install Koenig & Bauer equipment (40-inch and larger) and sub-supplier equipment such as Baldwin cabinets, Technotrans, or AGT cabinets, following blueprints from delivery to commissioning, including installing base units, inker placement, infeed, extension, delivery, and feeder; placement of pumps and cabinets.
• Conduct thorough audits on presses, inspecting from the feeder to the delivery, identifying worn or damaged parts, emphasizing safety issues. Prioritize repairs based on safety, quality, and production needs.
• Troubleshoot complex mechanical issues using documentation, internal resources, and research to identify root causes and necessary repairs.
• Determine and implement repair plans, coordinating with customers, parts departments, and service teams to procure parts, schedule repairs, and arrange for specialized tools if needed.
• Provide excellent customer service by greeting customers, understanding their needs, explaining findings and plans, and maintaining communication during repairs.
• Complete all records accurately, including parts used, work performed, and time tracking.
• Follow all customer site policies, safety procedures, and PPE requirements.
• Perform other duties as necessary based on business needs.

Required Qualifications:

• High School Diploma or GED; technical certification or post-secondary education in printing, industrial, or related field preferred.
• Minimum of two years of related experience in printing, press manufacturing, or industrial maintenance.
• Basic computer skills including email, internet, word processing, and spreadsheets.
• Experience with hand tools, reading electrical schematics, and mechanical CAD drawings.

Equal Opportunity Employment: Koenig & Bauer (US) is an EOE. Employment decisions are made without regard to protected statuses. Applicants with disabilities may request accommodations by contacting HR at [e-mail] or 469-532-8120.

Benefits include:

• Vacation, holidays, sick leave
• Medical, dental, vision, life insurance
• Flexible Spending Accounts
• 401(k) with profit sharing
• Income replacement plans, long-term care, bonuses, educational assistance