Technician/Mechanic

Ag-Pro Companies; Cleveland (TN); Presencial; USD 52.000 - 75.000; Jornada completa

Descripción de la vacante

Ag-Pro Companies seeks an experienced Service Technician to diagnose and repair John Deere equipment, mentor junior staff, and ensure timely, well-documented work orders. The role emphasizes safety, accuracy, and efficient service delivery in a fast-paced environment.

The ideal candidate brings 3+ years of repair experience, familiarity with Service ADVISOR, and a strong ability to work in a team while maintaining thorough records and safety practices.

Formación

• 3+ years of experience performing service repairs; demonstrated experience meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures.
• Experience with mechanical, electrical and hydraulic systems in off-road/heavy equipment.
• Experience using diagnostic tools and documenting work thoroughly.
• Strong communication and teamwork skills; ability to work with others and mentor trainees.

Responsabilidades

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Accounts for billable time and assigned work orders.
• Ensures complete and thorough documentation of diagnostics and repairs.
• Maintains safety standards and a clean work area.
• Operates and maintains vehicles, tools, and equipment required for responsibilities.

Conocimientos

Diagnostics & repairs

Teamwork

Communication

Documentation

Training support

Safety compliance

Educación

High School Diploma/GED

Associates degree preferred

Herramientas

Service ADVISOR

Descripción del empleo

Brief Description Purpose Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills And Knowledge

• 3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating tools and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Ability to lift at least 75 lbs repeatedly
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.