Technician, IT Operations

Magna-International-6df39721; Nashville (IL); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical/Dental Plans

Vision Plans

401k matching

Paid Parental Leave

Paid Time Off

13 Paid Holidays

On-site fitness center

Tuition Reimbursement

Employee Assistance

Job summary

Magna Exteriors is seeking an IT support technician to manage hardware, networking, PCs, printers, and related peripherals across on-site facilities in the United States. You will install, configure, maintain systems, assist users, and collaborate with vendors to resolve issues.

The role requires an AS or technical degree with relevant experience; B.S. in CS/EE/MIS is preferred. Strong problem solving, math, and communication skills are essential.

Qualifications

• Two years applied experience related to essential functions.
• Must have good problem solving skills.
• Must have good math skills.
• Must have excellent computer skills.
• Must work well with others.
• Must have good communication skills – both verbal and written.

Responsibilities

• Responds to customer (user) calls concerning personal computers, touch screens, printers, etc.
• Sets up new personal computers.
• Performs preventative maintenance on personal computers.
• Distributes new personal computers to users, ensuring all appropriate software and logins are functional.
• Contacts vendors for support and resolution of issues.
• Maintains an acceptable attendance record and works overtime as required.
• Participates in resolution of computer system problems (hardware or software).
• Maintains a clean and safe work area.
• Participates in department meetings.
• Completes documentation of activities as required.
• Submits cost reduction and innovation ideas.
• Performs other tasks as assigned.

Skills

Hardware experience

Networking

PCs

Plotters and printers

Windows OS

Lotus Notes

Microsoft Office

AutoCAD

Communication skills

Problem solving

Math skills

Teamwork

Education

AS degree or technical degree

BS in CS/EE/MIS or equivalent

Tools

Microsoft Windows Operating Systems

Lotus Notes

Microsoft Office

AutoCAD

Job description

Job descriptions may display in multiple languages based on your language selection.What we offer:At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.Group Summary:The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.Job Responsibilities:Responds to customer (user) calls concerning personal computers, touch screens, printers, etc.Sets up new personal computers.Performs preventative maintenance on personal computers.Distributes new personal computers to users, ensuring all appropriate software and logins are functional.Contacts vendors for support and resolution of issues.Maintains an acceptable attendance record and works overtime as required.Participates in resolution of computer system problems (hardware or software) as the need arises.Maintains a clean and safe work area.Participates in department meetings.Completes documentation of activities as required.Submits cost reduction and innovation ideas.Performs other tasks as assigned.Preferred: Two years applied experience related to essential functions.Required: Hardware experience encompassing networking; Ethernet and LAN, PCs, plotters and printers (laser & thermal).Software – Microsoft Windows Operating Systems, Lotus Notes, Microsoft Office, Autocad.Must have good problem solving skills. Must have good math skills.Must have excellent computer skills.Must work well with others. Must have good communication skills – both verbal and written.Must have the ability to manage multiple priorities and have a high tolerance for stressful situations.Must have strong understanding of business systems.Required: A.S. degree or technical degree with related experiencePreferred: B.S. in Computer Science, Electrical Engineering, MIS or equivalentBenefits:Salary jobs: Pay range: $50,000-$58,000Customizable Insurance Plans starting at 30 days.Medical/Dental - Blue Cross Blue Shield. Three different plans.Dental - Delta Dental - Two different plans.Vision - VSP - Two different plans.401k and matching at 6 months.Paid Parental Leave.FSA/HSA.Company Paid Life Insurance.Free Employee and Family Assistance Programs (EFAP)Paid Time Off.13 Paid Holidays.On-site fitness center and off-site fitness reimbursement.Magna Family Scholarship.Tuition Reimbursement.Service Award Programs.Disaster Assistance Program.Profit Participation Program after 2 years.Awareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.AI-Assisted Screening DisclosureAs part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.Worker Type:Regular / PermanentGroup:Magna Exteriors