Technician III - Scheduling

Pueblo Community College; Colorado; Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Tuition reimbursement

Remote work 1 day/week

Comprehensive benefits

Job summary

Front Range Community College is seeking a detail-oriented Scheduling Office professional to support faculty load, course scheduling, and payments. You will collaborate with Deans, Chairs, and HR to ensure accurate contracts and compliant scheduling for multiple campuses.

The role requires on-campus presence with occasional travel to campuses, and offers remote work one day per week within a 40-hour workweek.

Qualifications

• Three years of high-level experience working in database management and with Excel.
• Ability to audit data input and ensure accuracy across schedules and contracts.
• Strong attention to detail and ability to work with cross-functional teams.

Responsibilities

• Create new course sections into the current system.
• Complete edits to existing sections as directed by Instructional Departments and Deans.
• Verify Carnegie contact hours for each section to ensure required contact hours are met.
• Generate reports and audit existing schedule for errors and recommend solutions.
• Assign sections to rooms/labs for the semester and ensure no room conflicts.
• Process contracts and payments for Faculty and Instructors using Banner.
• Build workload contracts and coordinate with departments on scheduling.
• Cross-train team members and manage contract approval queues.

Skills

Excel

Outlook

Database

Tools

Banner

Ad Astra

Job description

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision‑making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day.

In addition to rewarding and meaningful work, Front Range Community College (FRCC) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer paid and employee paid benefit options including:

• Medical, Dental, Vision, Life and Disability benefits, Health Benefits.
• Strong, secure, yet flexible retirement benefits, Colorado PERA.
• Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges.
• Access to an Employee Wellness Program and Employee Assistance Program (CSEAP).
• A comprehensive leave program, including annual and sick leave, paid holiday and winter break (we are closed the week between December 25 and January 1.)
• Access to an abundance of professional development opportunities at FRCC.
• Opportunities to work remotely 1 day per week.
• This position does require a strong on-campus presence on the Larimer Campus (Fort Collins) or the Westminster Campus (Westminster) and will need to travel occasionally to all FRCC Campuses for meetings, events or training.
• This position works the following shift: 8:00 am-5:00 pm, Monday-Friday.
• This is a limited 1 year position.

GENERAL SUMMARY

The FLAC/Schedule office provides administrative support for internal customers (e.g., deans, chairs, leads, faculty, instructors, staff, and students), specifically those that impact faculty pay, adjunct instructional pay, course scheduling, room assignments and other items related to Academic Affairs. This office and position also provide support for Associate Vice President of Academic Success. (FLAC – Faculty Load and Compensation and Class Scheduling)

This position reports to the Manager, Scheduling under the Director, Academic Operations. The position performs duties in compliance with the Colorado Community College System (CCCS) policies and procedures and in compliance with the FRCC Faculty Compensation Handbook which is updated annually. This position also serves a college‑wide function and provides backup as needed for other team members as needed. This position uses informed judgment and experience to build courses within the schedule in a way that will facilitate the correct payment method. This position works directly with Chairs and Deans to determine the most appropriate compensation method and coding for faculty and instructors based on the guidance provided by the Compensation Handbook. This position works directly with the Human Resources FLAC point person and with the Payroll Office to research and resolve discrepancies in payment of instructor and/or faculty load and overload contracts. This position supports budget projection and development work related to course scheduling and faculty staffing patterns related to faculty load and instructor employment each semester and conducts annual course‑schedule efficiency audits. This position requires engage in annual professional development to remain cross‑trained to be able to perform all tasks required of the team.

DUTIES

Developing the Course Schedule Faculty

• Create new course sections into the current system.
• Complete edits to existing sections as directed by Instructional Departments and Deans.
• Verify Carnegie contact hours for each section to ensure required contact hours are met.
• Generate reports and audit existing schedule for errors and recommend solutions to Instructional Departments and Deans.
• Assign sections to rooms/labs for the semester based on needs of specific courses. Ensure there are no room conflicts.
• Reserve rooms in Ad Astra for non‑instructional requests.

Process Faculty and Instructor Payments and Assign Faculty and Instructors to Courses

• Serves as a contract generator for Faculty and Instructor work assignments. Assign Faculty and Part‑time Instructors to courses in FRCC’s Student Information System (Banner) and ensure contracts route properly through the payment process.
• Identify and resolve issues to ensure proper and timely payment to Faculty and Part‑time Instructors.
• Review faculty load forms to ensure proper sequencing of workload and send back to instructional departments for corrections as needed.
• Based on faculty load forms submitted by departments determine and build faculty workload contracts.
• Based on information received from instructional departments and Concurrent Enrollment, assign part‑time instructors to courses in Banner and build workload contracts. This includes non‑instructional assignments.
• Cancel courses, course assignments and workload contracts when enrollment doesn’t meet pre‑established parameters. Determine Teaching Stipend amounts and process contracts where necessary.
• Create training material for Instructional Deans and Department Chairs on completing faculty load forms and contract requests.
• Cross train team members on contract generation and course scheduling.
• Manage approval queues by running reports to identify outstanding contracts.

Three years of high‑level experience working in database management and with Excel. This includes applying appropriate guidelines to ensure accurate sequencing of data input and conducting thorough audits to ensure accuracy. (Part‑time experience will be pro‑rated)

See Resume statements or blank employment history on the application in lieu of a complete application will not be accepted. A cover letter that describes your interest in this position, how your experience aligns with the minimum qualifications of this position and completed work experience (employment detail) within your application is required for your application to move forward. No Cover letter or Incomplete applications will not be accepted.

Substitutions

Appropriate education will substitute for the required experience on a year‑for‑year basis. (YOU MUST SUBMIT A COPY OF YOUR UNOFFICIAL TRANSCRIPTS WITH YOUR APPLICATION BY THE CLOSING DATE IF YOU ARE APPLYING USING THIS SUBSTITUTION).

REQUIRED COMPETENCIES

• Excel, Outlook and Database: Create and manipulate spreadsheets to extract data. Maneuver within databases to enter and extract information. Communicating through email in an effective manner. Working within formal database systems.
• Microsoft Office: Working within Word, Excel, Outlook, Office 365, SharePoint.
• Critical thinking: Identify and fix issues/bottlenecks with FLAC and assist approvers as needed. Creating and building Faculty and Instructor contracts based on the Compensation Handbook and input from Instructional Deans. Piece together different sources of information when creating contracts. Identify issues with course schedules and fix issues. Complete schedule audits during the schedule building process.
• Relationship Building: Provide support to departments, staff and faculty.
• Equity, Inclusion & Diversity: Ensure classes are scheduled with EID in mind, procedures consider EID when created or enforced.
• Customer service: Provide prompt and reliable customer service to Instructional Deans, Staff, Faculty, Instructors regarding the FLAC process.
• Communication: Provide accurate and timely communications regarding FLAC and course scheduling, varied communication styles depending on the audience.
• Detail Oriented: Closely review data in databases, reports, and spreadsheets, to ensure proper alignment with policies and procedures when creating/ locking contracts and editing course schedules.
• Data entry: Enter data accurately into databases and spreadsheets.
• Time management/Prioritization: Prioritize timing of generating contracts to ensure Faculty and Instructors get paid in a timely manner. Make edits to course schedule when appropriate.

NECESSARY SPECIAL REQUIREMENT & CONDITIONS OF EMPLOYMENT

Must submit to and successfully complete a pre‑employment background check. Felony convictions or convictions of crimes of moral turpitude or convictions of misdemeanors related to the job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide Front Range Community College, Office of Human Resources with an official disposition of the charges.

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email ([e-mail]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at [phone]; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

FOR CURRENT OR FORMER STATE CLASSIFIED EMPLOYEES OF THE STATE OF COLORADO

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time‑in‑series can be calculated accurately.

Important Note To Applicants

This posting may be used to fill one or more similar positions in the future.

Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.

Comparative Analysis: All state classified employees must be hired and promoted through a comparative analysis process. Part or all of the analysis for this position will include a review of your application material. Applications may be used to assess and rank applicants who meet the minimum requirements, cut to a top group, or establish an eligible list for referral to the position, along with an eSkill assessment subject to change based on size of qualified applicant pool.

Be sure your application material specifically addresses your qualifications, experience and accomplishments as they relate to the duties, minimum qualifications, substitutions, and preferred qualifications listed, including answering all supplemental questions thoroughly and with great detail. Attach additional pages if necessary to fully explain your experience and accomplishments. Failure to include adequate information or follow instructions may result in your application not being accepted for this position and may affect your score or inclusion in the final pool of qualified candidates.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Front Range Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Bob Gregory at [e-mail] or 303-404-5473.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA)

The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth.

If you are an individual who wishes to request reasonable accommodations for an exam, you must do so at least three days prior to the administration of the exam. Please refer to the contact information on the exam scheduling notice or on the specific job announcement.

Notice to Prospective Employees

Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

• Front Range Community College's alcohol and other drug policy
• VAWA policy
• Campus security policies
• Campus/community resources
• Where to find registered sex offender information
• Crime statistics for the previous three calendar years
• Reporting crimes

The Campus Security Report can be accessed in two ways

1. By going to the internet website at: Clery Act Information (Download PDF reader)
2. Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office