Technician III, Production Technical Operations

Alcon; Johns Creek (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Alcon's Johns Creek, GA facility is seeking a Technician III, Production Technical Operations to support manufacturing production. The role involves collaborating with cross-functional teams, setting up and troubleshooting production equipment, and ensuring quality targets are met.

The ideal candidate will have a High School Diploma, be fluent in English, and work a 12-hour rotating shift (6:00 AM - 6:30 PM EST). Relocation/sponsorship is not provided, and familiarity with GxP/SOPs is preferred.

Qualifications

• High School Diploma or equivalent.
• Fluent in reading, writing, and speaking English.
• Willingness to work a 12-hour rotating shift schedule.

Responsibilities

• Collaborate with production, engineering, and maintenance teams to resolve technical and operational challenges.
• Set up, operate, and troubleshoot complex production equipment to maintain output and quality targets.
• Monitor production quality, identify defects, and implement corrective actions.
• Manage resources, review work orders, and maintain accurate production records to support performance tracking.
• Support continuous improvement initiatives while ensuring compliance with GxP standards and SOPs.

Skills

Mechanical troubleshooting

Team collaboration

Education

High School Diploma

Tools

Excel

Maximo

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Technician III, Production Technical Operations, you will be trusted to support our manufacturing production team by driving efficient, high-quality production operations at our Johns Creek, Georgia facility.

In this role, a typical day will include:

• Collaborating with production, engineering, and maintenance teams to resolve technical and operational challenges.
• Setting up, operating, and troubleshooting complex production equipment to maintain output and quality targets.
• Monitoring production quality, identifying defects, and implementing corrective actions
• Managing resources, reviewing work orders, and maintaining accurate production records to support performance tracking.
• Supporting continuous improvement initiatives while ensuring compliance with GxP standards and SOPs.

WHAT YOU'LL BRING TO ALCON:

• High School Diploma or equivalent
• The ability to fluently read, write, understand and communicate in English
• Work Schedule: J shift | 36-48 hours per week | 6:00 AM - 6:30 PM EST | 12-hour rotating shift (2 days on, 2 days off, including every other weekend)
• Relocation/Sponsorship: No

Preferred

• Strong technical depth in production equipment, operating at a high level in a regulated environment.
• Experience working in a regulated (FDA, ISO) manufacturing or technical production environment, with adherence to GxP standards, SOPs, and quality requirements.
• Strong mechanical and technical troubleshooting skills supporting automated production equipment.
• Proficient in Microsoft Office Excel for tracking and reporting production metrics, including line downtime.
• Experience using Maximo (or similar systems) for ordering, tracking, and managing spare parts inventory.

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

See your impact at alcon.com/careers

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] let us know the nature of your request and your contact information.