Technician II, Service

Abbott Laboratories; Northern (KY); Hybrid; USD 47,000 - 94,000; Full time

Benefits offered by this job

Health coverage

Tuition reimbursement

Retirement plan

FreeU education benefit

Job summary

Abbott Laboratories in Sylmar, CA, CRM division, is seeking a field services technician to perform root-cause analysis, repairs and testing on high-quality medical device hardware. You will document work and support regulatory compliance while maintaining depot organization and inventory control.

The role requires technical education, at least 2 years of relevant experience, and the ability to lift 30 pounds. Overtime may be required, with opportunities to grow in a global healthcare leader.

Qualifications

• Education Technical Diploma or an equivalent combination of education and work experience.
• Minimum 2 years relevant experience.
• Exceptional troubleshooting ability.
• Physical ability to lift 30 pounds overhead.
• Mechanical assembly, able to work with tools.
• Soldering skills; fiber optic splicing a plus.
• Previous experience in a medical device company preferred.
• Occasional overtime is a requirement of this position.

Responsibilities

• Process Return Material Authorization (RMA) receiving equipment into the Service Depot.
• Perform root-cause analysis, repair, upgrades and testing of product and systems that return from the field, documenting all work on Service Reports.
• Complete all necessary service documentation required for returned product.
• Assist in maintaining organization within the Service Depot.
• Maintain inventory levels and provide inventory counts when required.
• Provide assistance in the authorizing of technical documents related to the repair, upgrade or testing of returned product.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with FDA regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications with all levels of employees, customers, contractors, and vendors.

Skills

Troubleshooting

Lifting 30 lbs

Mechanical assembly

Soldering

Fiber optic splicing

Medical devices experience

Education

Technical Diploma or equivalent

Tools

Soldering tools

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

The Opportunity This position works out of the Sylmar, CA location in our Cardiac Rhythm Management (CRM) division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. This position is responsible for performing root-cause analysis and upgrades on high quality medical device hardware and systems. This position includes detailed assembly and testing of various electronic components and finished devices.

Main Responsibilities

• Process Return Material Authorization (RMA) receiving equipment into the Service Depot.
• Perform root-cause analysis, repair, upgrades and testing of product and systems that return from the field, documenting all work on Service Reports.
• Complete all necessary service documentation required for returned product.
• Assist in maintaining organization within the Service Depot.
• Maintain inventory levels and provide inventory counts when required.
• Provide assistance in the authorizing of technical documents related to the repair, upgrade or testing of returned product.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Qualifications

• Education Technical Diploma or an equivalent combination of education and work experience
• Experience Minimum 2 years relevant experience
• Exceptional troubleshooting ability
• Physical ability to lift 30 pounds overhead
• Mechanical assembly, able to work with tools
• Soldering skills fiber optic splicing a plus
• Previous experience in a medical device company preferred
• Occasional overtime is a requirement of this position

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $22.55 – $45.15/hour In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Field Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States > Sylmar : 13150 Telfair Avenue ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Work in a clean room environment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter