Technician II Maintenance and Reliabilities-Utility Operations

Biopharma Careers; United States; On-site; USD 51,000 - 95,000; Full time

Job summary

Novartis is seeking a Technician, Maintenance and Reliability in Durham, NC to operate, maintain, and improve essential utility and facility systems in a highly regulated manufacturing environment. You will troubleshoot mechanical, electrical, instrumentation, and utility issues, support startup and commissioning activities, and coordinate contractors while ensuring compliance and safety.

The role requires collaboration with Engineering, Manufacturing, Quality, Validation, Metrology, and

Qualifications

• Associate degree, diploma, or technical certification in a related trade with two years of experience.
• Alternatively, 2–4 years of experience in maintenance, utilities, facilities, or similar technical environments.
• Experience in regulated industries such as pharmaceutical/biotech, healthcare, or labs.
• Ability to lift up to 50 pounds and work in cleanrooms and constrained spaces.

Responsibilities

• Operate and maintain utility, facility, electrical, and HVAC systems across the site.
• Perform preventive, predictive, and corrective maintenance to maximize reliability.
• Troubleshoot mechanical, electrical, instrumentation, and utility issues independently.
• Support startup, shutdown, commissioning, and qualification of critical facility systems.
• Lead initial alarm response and restore system functionality while preserving continuity.
• Identify reliability improvements and support root cause investigations and corrective actions.
• Coordinate contractors and external service providers for safe, compliant work.
• Document maintenance records in accordance with Good Manufacturing Practices.

Skills

Troubleshooting

Mechanical systems

Electrical systems

Instrumentation

Preventive maintenance

Education

Associate degree, diploma, or technical certification

Tools

Microsoft Office

CMMS

Job description

Join Novartis and play a critical role in keeping the systems that power life-changing medicines running safely and reliably. As a Technician, Maintenance and Reliability, you will apply your technical expertise to operate, maintain, and improve essential utility and facility systems while working alongside talented cross-functional teams in a highly regulated manufacturing environment. If you are passionate about solving complex technical challenges, driving continuous improvement, and making a meaningful impact on patient lives.

#LI-Onsite Location: Durham, NC Shift schedule: 2/2/3 12 hour shiftRelocation Support: This role is based in Durham, NC. Novartis is unable to offer relocation support:

Key Responsibilities

• Operate and maintain utility, facility, electrical, and heating, ventilation and air conditioning systems across the site.
• Perform preventive, predictive, and corrective maintenance to maximize equipment reliability and uptime.
• Troubleshoot mechanical, electrical, instrumentation, and utility system issues independently and efficiently.
• Support startup, shutdown, commissioning, and qualification activities for critical facility systems.
• Lead initial alarm response activities and restore system functionality while maintaining operational continuity.
• Identify reliability improvement opportunities and support root cause investigations and corrective actions.
• Coordinate contractors and external service providers to ensure safe and compliant execution of work.
• Complete accurate maintenance records and documentation in accordance with current Good Manufacturing Practices requirements.
• Collaborate with Engineering, Manufacturing, Quality, Validation, Metrology, and Automation teams.
• Coach and support less experienced technicians while contributing to continuous improvement initiatives.

Essential Requirements

• Associate degree, diploma, or technical certification in a related trade with two years of experience.
• Alternatively, 2-4 years of experience in maintenance, utilities, facilities, or similar technical environments.
• Experience supporting pharmaceutical, biotechnology, healthcare, laboratory, semiconductor, government, military, or regulated industries.
• Ability to troubleshoot mechanical, electrical, instrumentation, pneumatic, and utility system issues independently.
• Ability to lift and move materials up to 50 pounds, to climb ladders and work in mechanical spaces and to work in cleanrooms and controlled manufacturing environments.
• Knowledge of industrial safety practices and lockout and tagout procedures.
• Proficiency with Microsoft Office applications and computerized maintenance management systems

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $37.02 and $68.75 per hourly. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.