Technician II Maintenance and Reliabilities-Utility Operations

NCBiotech; Durham (NC); On-site; USD 77,000 - 143,000; Full time

Job summary

Novartis in Durham, NC is hiring a Technician, Maintenance and Reliability to operate, maintain, and improve essential facility systems in a highly regulated manufacturing environment.

You will join cross-functional teams to solve complex technical challenges, drive continuous improvement, and ensure safe, reliable operations on a 2/2/3 12-hour shift. Relocation support is not available; onsite presence is required.

Qualifications

• Associate degree, diploma, or technical certification in a related trade with two years of experience, or 2-4 years in maintenance/utilities/facilities.
• Experience in regulated industries such as pharmaceutical/biotech is preferred.
• Ability to troubleshoot mechanical, electrical, instrumentation and utility system issues independently.

Responsibilities

• Operate and maintain utility, facility, electrical, and HVAC systems across the site.
• Perform preventive, predictive, and corrective maintenance to maximize equipment reliability and uptime.
• Troubleshoot mechanical, electrical, instrumentation, and utility system issues independently.
• Support startup, shutdown, commissioning, and qualification activities for critical facility systems.
• Lead initial alarm response and restore system functionality while maintaining operations.
• Identify reliability improvements and support root cause investigations and corrective actions.

Skills

Operational Excellence

Quality Compliance

Job description

Band

Level 2

Job Description Summary

Join Novartis and play a critical role in keeping the systems that power life-changing medicines running safely and reliably. As a Technician, Maintenance and Reliability, you will apply your technical expertise to operate, maintain, and improve essential utility and facility systems while working alongside talented cross-functional teams in a highly regulated manufacturing environment. If you are passionate about solving complex technical challenges, driving continuous improvement, and making a meaningful impact on patient lives, we encourage you to apply.

Job Description

#LI-Onsite

Location: Durham, NC

Shift schedule: 2/2/3 12 hour shift

Relocation Support: This role is based in Durham, NC. Novartis is unable to offer relocation support: please only apply if accessible.

Key Responsibilities

• Operate and maintain utility, facility, electrical, and heating, ventilation and air conditioning systems across the site.
• Perform preventive, predictive, and corrective maintenance to maximize equipment reliability and uptime.
• Troubleshoot mechanical, electrical, instrumentation, and utility system issues independently and efficiently.
• Support startup, shutdown, commissioning, and qualification activities for critical facility systems.
• Lead initial alarm response activities and restore system functionality while maintaining operational continuity.
• Identify reliability improvement opportunities and support root cause investigations and corrective actions.
• Coordinate contractors and external service providers to ensure safe and compliant execution of work.
• Complete accurate maintenance records and documentation in accordance with current Good Manufacturing Practices requirements.
• Collaborate with Engineering, Manufacturing, Quality, Validation, Metrology, and Automation teams.
• Coach and support less experienced technicians while contributing to continuous improvement initiatives.

Essential Requirements

• Associate degree, diploma, or technical certification in a related trade with two years of experience.
• Alternatively, 2-4 years of experience in maintenance, utilities, facilities, or similar technical environments.
• Experience supporting pharmaceutical, biotechnology, healthcare, laboratory, semiconductor, government, military, or regulated industries.
• Ability to troubleshoot mechanical, electrical, instrumentation, pneumatic, and utility system issues independently.
• Ability to lift and move materials up to 50 pounds, to climb ladders and work in mechanical spaces and to work in cleanrooms and controlled manufacturing environments.
• Knowledge of industrial safety practices and lockout and tagout procedures.
• Proficiency with Microsoft Office applications and computerized maintenance management systems.

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $37.02 and $68.75 per hourly.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e‑mail to [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$77,000.00 - $143,000.00

Skills Desired

Operational Excellence, Quality Compliance