Technician II (Game Tech)

Dave & Buster's Management Corporation, Inc.; Knoxville (TN); On-site; USD 999,000 - 2,652,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition reimbursement

New center opening team

Rewards & recognition program

Paid time off

Family Fund

Technician Trainer program

Job summary

Main Event Entertainment in Knoxville is seeking a Technician II to keep our games and entertainment options running safely. You will perform electrical and mechanical maintenance, troubleshoot issues, and help maintain the center’s equipment and facilities.

You’ll also welcome guests and act as a FUN ambassador while working with a team in a fast-paced environment. This role offers on-the-job training, a strong safety culture, and opportunities to advance as part of a growing center team.

Qualifications

• 18+ years of age.
• 1+ years of general knowledge/skill in repair and maintenance of automated bowling equipment or arcade games.
• Guest-focused mindset.
• Teamwork is essential.
• Strong problem-solving and multitasking skills.
• Ability to learn and use multiple business support systems.
• Electronics, mechanics, and hydraulics fundamentals.
• Basic hand tool usage; able to operate tools safely.
• Able to work on ladders and handle equipment up to 250 lbs.
• Knowledge of OSHA safety practices and PPE use.
• Effective communication with management, teammates, and guests.
• Willingness to work days, nights, weekends, and holidays.

Responsibilities

• Perform electrical, mechanical, and technical work including preventive and scheduled maintenance on games and equipment.
• Troubleshoot repairs on games, tellers, pinsetters, etc.
• Disassemble, replace, and repair mechanical and electrical components.
• Maintain accurate inventory and order supplies as needed.
• Keep the mechanic shop and facility organized and clean.
• Uphold safety and sanitation standards and serve guests as a FUN ambassador.
• Participate in paid on-the-job training.

Skills

Bowling equipment repair

Electrical knowledge

Mechanical skills

Safety awareness

Teamwork

Problem solving

Multitasking

Tool handling

Job description

Job Description: At Main Event, our Technicians are responsible for maintaining the FUN! As a Technician, Tech II specifically, you are knowledgeable about the mechanics and operations of our games and entertainment options and ensure they are performing properly and safely. You are responsible for supporting the maintenance of the center’s equipment, building, and systems, to name a few. You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Performing electrical, mechanical, and technical work related to construction, repairs, preventive, and scheduled maintenance (gotta keep things running!)
• Troubleshooting repairs on games, tellers, pinsetters, etc.
• Disassembling, replacing, and repairing mechanical and electrical components or parts such as bearings, coils, armatures, and wiring
• Maintaining accurate inventory records
• Ordering supplies, tools, and materials as needed
• Maintaining the organization and cleanliness of the mechanic shop and facility
• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guests while being a FUN ambassador!
• Paid on-the-job training!

POSITION REQUIREMENTS

• 18+ years of age
• 1+ years of general knowledge/skill set in the repair and maintenance of automated bowling equipment or arcade games
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Skilled in practical application of electronics, mechanics, and hydraulics
• Basic working knowledge of hand tools; ability to use and handle tools to perform work
• Ability to perform work on ladders
• Ability to handle equipment up to 250 lbs.
• Knowledgeable of OSHA regulations and safety practices
• Ability to wear and work in personal protective equipment
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, weekends, and holidays

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part to make sure we give you what you need to stay motivated and valued and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Technician Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer Salary Range: 7.25 - 19.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life their chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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