Technician II

Zūm; Johnston (RI); On-site; USD 46,838 - 50,971; Full time

Job summary

Zūm in Johnston, Rhode Island, is looking for a Technician II to enhance maintenance operations. The role involves vehicle diagnostics and repairs, ensuring fleet reliability for student transportation. Ideal candidates will have 2-4 years of experience, diagnostic skills, and the ability to work with both diesel and gasoline systems.

The Technician will perform complex repairs, assist in engine rebuilding, and maintain high safety standards in accordance with relevant guidelines.

Qualifications

• 2-4 years of medium/heavy truck fleet mechanic repair experience.
• Technical knowledge of major vehicle systems and diesel equipment.
• Familiarity with diesel and gasoline systems.

Responsibilities

• Diagnose malfunctions and perform repairs across major vehicle systems.
• Assist with rebuilding engines and transmissions.
• Perform road calls and on-the-road repairs.

Skills

Diagnostic skills

Electrical skills

AC repair skills

Medium/heavy truck mechanic experience

Tools

Medium and heavy-duty tools

Job description

About Zūm

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX transforms daily anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. More than 4,500 schools rely on Zūm CMX. The company has been recognized globally as a leader in innovation and operational execution, earning awards such as Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50, and inclusion in the World Economic Forum and Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and SoftBank.

About The Role

We are seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. The role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. The successful candidate will diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You will be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.

What Makes You Successful In This Role

You are a developing technician who excels in a dynamic maintenance environment where daily challenges vary. You balance efficiency with meticulous attention to safety and quality. You can diagnose issues across major vehicle systems, execute repairs with confidence, and are eager to expand your skills while learning from senior technicians. You perform diagnostics with modern tools, complete complex electrical and AC repairs, and maintain thorough documentation. Your workspace is organized, you follow procedures, and consistently deliver quality repairs.

Responsibilities

• Vehicle Diagnostics & Repair: Diagnose malfunctions and perform vehicle repairs across steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, power steering units, clutches, transmissions, and related components in accordance with all relevant Federal, State/Provincial, and local guidelines.
• Assist Tech I’s with rebuilding engines, transmissions, and differentials as assigned by the manager.
• Perform test drives during preventative maintenance inspections to identify driver‑reported issues and confirm repairs after service.

Maintenance Operations & Quality Control

• Arrange and obtain inspections and approvals for all major repairs before release from the maintenance facility.
• Identify and report additional maintenance or repairs necessary during assigned work; coordinate with technicians of higher qualification levels if needed.
• Perform work assigned by manager or lead when supervised.
• Record time spent, parts used, and repairs conducted on the appropriate form.
• Perform road calls and on‑the‑road repairs as assigned.

Safety & Compliance

• Maintain a safe, clean, productive, and efficient work area, complying with all relevant federal, state, provincial, and local guidelines and company housekeeping standards.
• Notify Lead Technician of unsafe maintenance conditions, practices, or vehicle misuse.
• Work assigned shift and overtime as needed (AM/PM).

Qualifications

Basic Qualifications

• Minimum of two to four years of medium/heavy truck fleet mechanic repair experience.
• Diagnostic, electrical, and AC skills are required.
• Technical knowledge of major vehicle systems and diesel equipment.
• Previous fleet experience with familiarity with diesel and gasoline systems.
• Possess the recommended minimum hand tools for a medium, heavy duty, and diesel technician.
• Ability to use good judgment and decision‑making skills.

Preferred Qualifications

• Valid CDL license (must obtain within the first 90 days of employment).
• ASE certification in brakes, suspension, engine, electrical, A/C, or a Master School Bus and/or Master Truck Technician.

$34 – $37 an hour

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.