Technician I - Part Time

Smart City; San Antonio (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading telecommunications provider seeks a Smart City Technician in San Antonio, TX. This entry-level role focuses on customer service and IT support, involving network setup and troubleshooting during events. Ideal candidates should be organized, detail-oriented, and passionate about technology.

Benefits

Sick accruals may vary by state

Qualifications

• Ability to multi-task and respond to interruptions professionally.
• Strong attention to detail and passion for technology.

Responsibilities

• Interacting with customers to connect their networks.
• Troubleshooting issues and assisting with installations.

Skills

Customer Service

Organizational Skills

Attention to Detail

Technical Assistance

Job description

Job Category: Information Technology (In-house)

Requisition Number: TECHN001607

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• Posted : May 14, 2025
• Part-Time

Locations

Showing 1 location

San Antonio/Henry B. Gonzalez Convention Center
900 E Market St
San Antonio, TX 78205, USA

San Antonio/Henry B. Gonzalez Convention Center
900 E Market St
San Antonio, TX 78205, USA

Smart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen.

Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks.

The Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Interacting with show and event customers to help connect their networks
• Taking show schematics/ maps and plans and transforming them into real-life, well-connected networks
• Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer’s set-up as planned
• Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained

Qualifications

• Ability to multi-task and respond to multiple interruptions in a professional manner
• Exceptional organizational skills
• Professional presence and demeanor
• Strong attention to detail is essential
• Passion for technology, desire to learn in IT and telecom networking field
• Customer Service focused, friendly while exhibiting a can – do mentality
• Must be willing to work evenings and weekends on occasion
• Additional duties as assigned
• Applicants must be authorized to work for any employer in the U.S. We are unable to now or in the future provide any sponsorship of an employment Visa.

Of note:

• ON - SITE ONLY, non-remote, non-hybrid
• Compensation: $20.00

Company Benefits (part -time):

• Sick accruals may vary by state

As part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check.

Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may call us at 702-943-6000

**Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.