Technician I

Easy Ice; San Diego (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Company Vehicle & Cell Phone

401k Company Match

PTO and Holiday Pay

Fitness Membership Reimbursement

Job summary

Easy Ice is seeking a Technician I in San Diego, CA, to install, service, and maintain ice machines, ensuring optimal performance and cleanliness for customers. The role emphasizes reliable, customer-facing service and accurate documentation of every service visit.

The position offers hands-on experience, growth opportunities, and a supportive team culture, with competitive pay and benefits as part of a growing company.

Qualifications

• The Technician I installs, maintains, services and cleans ice machines.
• Attention to detail in documenting service work and photos.

Responsibilities

• Install, service and clean ice machines.
• Troubleshoot issues and perform routine inspections.
• Maintain truck stock and vehicle cleanliness.
• Document actions during service visits with photos and logs.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor San Diego, CA, US

3 days ago Requisition ID: 2033

Salary Range: $22.00 To $24.00 Hourly

Build your best future with the Easy Ice team- Cool Careers Start Here!

We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We've been changing our industry for the better since we started in 2009, and we're not slowing down anytime soon. As a member of our team, you'll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn't just want to be the #1 commercial ice machine solution in America-we also want to be one of the best places to work.

Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

• Competitive pay
• Company Vehicle & Cell Phone
• 401k Company Match
• PTO and Holiday Pay
• Fitness Membership Reimbursement
• Hands on experience that promotes a growth-oriented culture
• Personal growth opportunities which encourages employees to "think outside the box"
• Challenging and meaningful work that fosters learning and development
• Fun fast-paced company culture and work environment
• Collaborative team environment to support and mentor each other

The Technician I is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Technician I is responsible for the installation, preventative maintenance, servicing, and cleaning of our ice machines. This role is critical in ensuring the optimal functionality and cleanliness of our equipment to meet our customers’ service requirements while operating with proficiency. The technician will assist in troubleshooting issues, conduct routine inspections, and execute scheduled maintenance tasks under the supervision of senior technicians. The ideal candidate will possess a keen attention to detail, a commitment to maintaining equipment in good working order, and a willingness to learn and grow within the field of ice machine repair and maintenance. The Technician I is dedicated to driving service success that not only enhances customer satisfaction but also maximizes customer retention through reliable and responsive service.

A successful Technician I will drive the following outcomes:

• Increase the effectiveness and efficiency of the customer service experience by cleaning, installing and or repairing machines properly the first time, every time
• Increase the effectiveness and efficiency of the customer service experience by maintaining the proper truck stock and vehicle cleanliness and organization standards
• Leave every machine serviced in a condition that makes it easier for other Technicians to follow
• Follow all protocols around the completion and communication of work orders to prevent inaccuracies or delays in the billing process

How you will do it:

• The Technician I performs duties as assigned including the installation of equipment, bagging/delivery of ice, cleaning, repairing, and maintaining ice machines. All levels of Technician - I, II, and III, are responsible for the installation, cleaning, and preventative maintenance of ice machine equipment as required
• Perform comprehensive servicing, installation, and thorough cleaning of ice machines per Easy Ice standard operating procedures to ensure optimal performance and cleanliness
• Communicate effectively with coworkers and customers to ensure all work orders and assignments are completed on time and per Easy Ice standard operating procedures
• Accurately document all actions performed during service visits by taking required photos, completing forms, reports, logs, and maintaining clear records of maintenance activities
• Ensure proper