Technician HVAC Maintenance

TurnPoint Services; North Carolina; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

PTO and paid holidays

Life and disability insurance

Student loan? - not listed

Job summary

Webb Heating & Air Conditioning, part of TurnPoint Services, seeks an HVAC Maintenance Technician to perform preventive maintenance, inspections, and light repairs on residential and light commercial systems. The role emphasizes quality workmanship, clear customer communication, and contributing to home comfort.

The position offers in-house training, opportunities for advancement, and a focus on safety and customer satisfaction as you support families in North Carolina.

Qualifications

• 3–6+ months of field HVAC maintenance or service experience.
• EPA Certification preferred.
• Technical school is a plus.
• Have and maintain a clean, valid driver's license.

Responsibilities

• Complete HVAC repairs, maintenance, installations, and service calls for residential and light commercial customers. Diagnose and repair electronic, mechanical, and electrical components.
• Establish customer rapport to recommend the right products and services.
• Educate customers on finance options and maintenance plans.
• Understand sales criteria and aim to exceed revenue goals.
• Present yourself as professional and knowledgeable to generate referrals.
• Coordinate with customer service and dispatch to ensure service success.
• Maintain a clean, organized job site and well-inventoried truck.
• Participate in training, meetings, and team events.
• Train and mentor apprentices to ensure fast, accurate repairs and installations.

Skills

HVAC maintenance

Customer service

Valid driver's license

Education

EPA Certification

Job description

Brand Overview

Webb Heating & Air Conditioning has been proudly serving North Carolina since 1978. With deep community roots and a reputation for reliable HVAC service, Webb has become one of the most trusted providers in the region. As part of TurnPoint Services, Webb employees gain access to world-class training, mentorship, and career advancement across 62 brands. We value integrity, teamwork, and long-term growth. Join Webb Heating — where North Carolina service builds lasting careers.

Role Overview

We are seeking a reliable and detail-oriented HVAC Maintenance Technician to join our team. This role is responsible for performing preventive maintenance, inspections, and light repairs on residential and light commercial heating and cooling systems. The ideal candidate takes pride in quality workmanship, communicates clearly with customers, and helps ensure comfort and efficiency in every home or building serviced.

Requirements:

• Minimum of 6 months of experience in the field.
• Technical school is a plus.

We take the time to properly educate all our employees. Whether it is customer service training or learning new technical skills, promoting continued education through our in-house training program is very important. As technology in our industry changes, we must adapt and refine our skills to help give our customers the best service possible.

As an HVAC Maintenance Technician, you will:

• Complete HVAC repairs, maintenance, installations, and other related in-home, service calls for both commercial and residential customers. Diagnose and repair of electronic, mechanical, and electrical components of these systems.
• Know how to establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service representatives and dispatch team members to ensure overall success of the business.
• Maintain a clean, organized job site and well-inventoried truck.
• Participate actively in all training exercises, morning meetings, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.

Requirements:

• 3-6+ months of field HVAC maintenance or service experience
• Previous install experience is a plus
• EPA Certification preferred
• Have and maintain a clean, valid driver's license

Why You'll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.