Technician - Fitness Equipment

LIVunLtd.; Manchester (NH); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Vehicle maintenance

Parking expense card

Company phone

Company iPad

Job summary

Amenity Collective is seeking a Service Technician to diagnose, service, repair, and maintain fitness equipment at client sites. You will manage a schedule across demanding customers, act as a professional representative, and support growth through service and warranty opportunities.

The role requires mechanical aptitude, travel, and strong customer service skills, with full-time hours and a company vehicle provided where applicable.

Qualifications

• Must be able to lift/move fitness equipment up to 50 lbs.
• Familiar with gym equipment such as treadmills, rowing machines, bikes, ellipticals.
• Maintain a valid driver’s license and insurance and clear an MVR Check.

Responsibilities

• Travel to client locations.
• Inspect, calibrate, and test fitness equipment during service visits.
• Evaluate equipment for repair and prepare parts list for quotes.
• Complete repairs with parts and test machine functionality.
• Communicate with customers about scheduling and repair progress.
• Identify opportunities for service, warranty, PM contracts, and sales of new equipment or accessories.

Skills

Heavy lifting

Gym equipment

Valid driver’s license

MVR checks

Tech proficiency

Job description

The Amenity Collective, LIVunLtd's parent company, is North America’s leading provider of single-source solutions across the aquatics, fitness, and recreation industries. We deliver customized services—staffing, construction, design, consulting, and operations to supercharge long-term success for clients and their aquatics, fitness, and recreation spaces.

POSITION OVERVIEW

At LIVunLtd, Service Technicians are leaders in the fitness industry and part of a skilled team of individuals who are in control of their advancement through our technician career path and other career opportunities throughout the company. As a Service Technician, you are responsible for diagnosing, servicing, repairing, and maintaining fitness equipment while delivering world-class customer service and being a professional representative of LIVunLtd. Successful candidates must be able to manage a schedule full of jobs for a variety of demanding customers. You are the face of LIVunLtd; we need the best.

PRIMARY RESPONSIBILITES

• Travel to client locations
• Inspect, calibrate, and clean and test fitness equipment during Service Contract visits
• Evaluate equipment for repair; prepare parts list and labor estimates for a repair quote to be provided to customer
• Complete repairs with parts ordered; test that machine is back in full working order
• Provide communication to customer both in scheduling times to come out and what is going on with their equipment
• Look for additional opportunities for revenue from service/warranty work and PM contracts on additional machines
• Look for additional opportunities for incremental revenue for new equipment and/or fitness accessories

ADDITIONAL RESPONSIBILITES

• Maintain a clean and organized company vehicle at all times
• Maintain proper inventory levels and count accuracy at all times
• Complete vehicle maintenance needs as directed by the fleet operations manager
• Follow with Company Uniform Policy

SKILLS AND QUALIFICATIONS

• Be able to lift/move fitness equipment & parts up to 50 lbs.
• Familiarized with gym & fitness equipment such as treadmills, rowing machines, stationary bikes, ellipticals, etc.
• Maintain a valid driver’s license and insurance and clear an MVR Check.
• Must be willing to participate in routine MVR Checks for compliance & safety throughout employment
• Proficiency and working knowledge of computers, Microsoft OS, iPad, WIFI, email and cell phone technology

BENEFITS

As a Member of the LIVunLTd Team you can expect:

• Growth opportunities
• A fun, friendly, professional working environment
• Company Vehicle, Gas Card, Vehicle Maintenance, Parking Expense Card, Company Phone, and Company iPad

LIVunLtd is an equal opportunity employer. We have employed and surrounded ourselves with the top talent in the industry, and constantly focus on innovation and growth for the company and our culture. The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.