Technician, Field Service III

Alliance Machine Systems International, LLC; United States; On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid holidays

PTO

Bonus program

Job summary

Alliance Machine Systems International, LLC is seeking a field service/installation-qualified professional to travel to customer sites, install and commission equipment, and train customers on operation and safety. You will troubleshoot real-world challenges on advanced production machinery and interface with guidance from Engineering.

The role offers 75%+ travel, competitive pay, and opportunities to advance technical skills and career trajectory within a global machinery provider.

Qualifications

• Education: High school diploma or GED; prefer degree in technical field.
• Experience: 5–7 years supervising, installing, and maintaining material handling equipment or industrial machinery with strong electrical/mechanical/PLC background.

Responsibilities

• Installs equipment and interfaces with production line equipment.
• Performs ring-out, calibration, commissioning, troubleshooting.
• Programs PLC and HMI with or without Engineering for installs/maintenance.
• Trains customer personnel and oversees installation projects.
• Travel to customer sites for service, installation, and training.

Skills

Technical leadership

Travel readiness

Mechanical knowledge

Electrical/PLC/system integration

Troubleshooting

Communication

Education

High school diploma or GED

Associate or Bachelor in Mechatronics/Electrical/Industrial Eng

Tools

Siemens STEP7

Siemens S7 PLCs

Allen-Bradley RSLogix500

Rockwell RSLogix5000

Allen-Bradley CompactLogix

Job description

Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity‑enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.

Position Summary

This opportunity is more than a service role! You will travel to customer locations, work directly with advanced equipment, troubleshoot real‑world challenges, and provide solutions that keep operations moving.

• Travel and variety—no two days are exactly alike
• Competitive pay
• Hands‑on technical problem‑solving
• Direct customer impact
• Opportunities to grow your skills and career

Responsibilities

• Installs equipment and associated machinery as required by customer to interface with new or existing production line equipment.
• Performs ring‑out, reliable controls level calibration, commissioning troubleshooting and acceptance protocol ensuring equipment performs to specification.
• Performs PLC and HMI programming logic independently and/or with Engineering for customer equipment installs, repairs and general maintenance.
• Span of equipment product knowledge includes at least four primary categories and can perform job duties equally well during installations, service calls or PM / Audits.
• Demonstrate proficient understanding of primary categories of machinery, components, control systems, PLC programs— and overall sub‑system interactions of Alliance equipment and can perform PM / Audits.
• Serves as on‑site supervisor/project manager for the installation and training of Alliance equipment.
• Trains customer personnel on equipment functions, safety features to include safe working techniques, machine operation, operator interface devices, service requirements, accessibility, spare parts, and use of the operations manual.
• Independently travel to customer sites to perform equipment service, installation work, and training—demonstrating a thorough understanding of the fundamentals of customer service.

Physical Requirements

• Must be capable of lifting up to 50 pounds.
• Must be capable of full range of body movement: head, neck, shoulders, lift arms overhead, work overhead, good dexterity and range of movement in fingers and hands.
• Able to sit or stand for extended periods of time.
• Must have good balance and lack fear of heights while working on ladders.

Minimum Requirements

Education: Minimum of high school graduate or G.E.D. Prefer an associate degree or bachelor’s degree in a technical field including Mechatronics, Electrical Engineering, or Industrial Engineering.

Experience: Five to seven years supervising, installing, and maintaining material handling equipment or other industrial machinery with strong electrical/mechanical/PLC background.

Skills

• Strong technical background in industrial equipment.
• Excellent communication and people skills.
• Willing to travel 75% or more.
• Excellent mechanical, hydraulic, pneumatic and electrical knowledge to include reading blueprints, schematics, and layout drawings.
• Demonstrated proficiency in assembling, servicing, maintaining and troubleshooting electro‑mechanical machinery, PLC and HMI automation and hydraulic systems.
• Experience with Industrial Sensors (Photo Eyes, Inductive Sensors, etc.), Analog/Digital Positioning (Encoders and Potentiometers), and Variable Frequency Drives.
• Advanced knowledge of PLCs and machine language, to include reading ladder logic, uploading and downloading programs to PLC’s and HMI’s, monitoring inputs and outputs in programs, and performing basic programming under the guidance of Engineering.
• Siemens S7 PLC’s and Siemens STEP7 / Portal Software.
• Allen‑Bradley SLC500 PLC’s and Rockwell Software RSLogix500.
• Allen‑Bradley Compact Logix PLC’s and Rockwell Software RSLogix5000.

Compensation

$92,000 - $138,000 (DOE)

Benefits

Alliance offers a competitive benefits package that includes medical, dental, vision, life insurance, disability insurance, 401(k) with employer match, PTO, paid holidays and a bonus program.

EEO Statement

Barry‑Wehmiller is an equal opportunity employer. M/F/D/V. This organization uses E‑Verify.