Technician, Field Operations

American Water; Branson (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

American Water is seeking an Entry level Technician, Field Operations to perform meter reading, line locating, leak investigation, and maintenance of hydrants, valves, and sewer facilities. You will also handle vehicle upkeep, grounds and facilities maintenance, and sampling with record keeping duties.

The role requires a High School Diploma or equivalent, and the ability to obtain a Class A CDL with air brake endorsement within 180 days.

Qualifications

• High School Diploma or equivalent.
• Obtain Class A CDL with air brake endorsement within 180 days of employment.
• Water Treatment D or DS1 or the ability to obtain within first year of employment.
• Mechanical, plumbing, construction, water and/or wastewater experience preferred but not required.

Responsibilities

• Read meters and locate lines using multiple technologies; repair and replace meters as needed.
• Maintain hydrants, valves, wells, and wastewater collection mains during regular hours and occasional nights/weekends.
• Perform field duties safely, following company policies and regulations, with attention to accuracy and efficiency.

Skills

Safety awareness

Meter reading

Problem solving

Communication

Education

High School Diploma or equivalent

CDL Class A with air brake

Water Treatment D/DS1 possible

Tools

Meter reading equipment

Job description

Primary Role

Entry level position that involves (but is not limited to) meter reading, changeout and maitenance; line locating, leak investigation and repair; operation and maintenance of hydrants, valves and sewer facilities; vehicle upkeep, grounds and facilities maintenance, and various sampling and record keeping duties.

Job Description

Job Title: Technician, Field Operations

Posting Start Date: 9/22/26

Job Description: Entry level position that involves (but is not limited to) meter reading, changeout and maitenance; line locating, leak investigation and repair; operation and maintenance of hydrants, valves and sewer facilities; vehicle upkeep, grounds and facilities maintenance, and various sampling and record keeping duties.

Key Accountabilities

• Demonstrate the ability and desire to: Perform all duties in a safe and timely manner while following company, federal, state and local rules, regulations, and policies; take initiative or seek assistance from others to resolve safety issues.
• Learn and understand the footprint of the distribution system while efficiently obtaining accurate meter reading results using multiple technologies, and maintain meter performance by changing meters, repairing meter reading equipment and meter settings. (As a new union member this essential function is the main work focus until progression in seniority occurs which is generally the result of changes with more senior union members, i.e. someone retires.)
• Maintain all company facilities, equipment, and tools while considering safety, customer service, cost, impact to fellow employees, and mission criticality.
• Become proficient at locating, operating and maintaining company assets such as distribution mains, customer services and settings, hydrants, valves, wells, wastewater collection mains and treatment plant equipment, all of which are done during normal working hours and occasionally at night, on weekends and holidays.
• At times, work alone, be dependable, conscientious, and thorough in all work; be able to read and write, and know or have the capability of learning various operating and maintenance procedures for pipe and appurtenances; know or have the capability to learn how to use a valve plat book and how to locate the various distribution facilities; have the proper regard for the use of time, materials, tools, and equipment; must be physically and mentally capable of performing the work required.

Experience/Education

• High School Diploma or equivalent
• Obtain Class A CDL with air brake endorsement within 180 days of employment
• Water Treatment D or DS1 or the ability to obtain with in first year of employement
• Mechanical, plumbing, construction, water and/or wastewater experience preferred but not required

Work Schedule

• Monday - Friday 7:30am - 4pm
• On-Call rotation (about every 6-7 weeks)

Competencies

• Plans & Aligns
• Decision Making
• Communicates Effectively
• Builds Networks
• Action Oriented