Technician - Field Inventory

RiseMe; Westborough (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Wesco is seeking a Technician – Field Inventory to travel across assigned areas, check stock, and obtain new orders while maintaining accurate inventory. You will build rapport with store management and support on-site inventory controls.

The role requires driving, lifting, and heavy equipment handling, with 75–100% travel. Work hours are Monday–Friday, 8:00 a.m. – 5:00 p.m., with opportunities to contribute to eStock and VMI processes.

Qualifications

• Valid driver’s license required.
• High school diploma or equivalent.
• 1 year of electrical, construction, or mechanical products knowledge.
• 1 year resolving technical or service-related issues.
• Ability to multi-task and work in a team.

Responsibilities

• Interface with customers to evaluate needs and communicate with OSR.
• Maintain on-site daily product reporting and analysis for supply chain controls.
• Source and build relationships with existing and potential customers.
• Provide daily support to OSR’s sales efforts and account maintenance.
• Ensure accurate inventory counts and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes and shortages to customers and branch management.

Skills

Driver's license

High school diploma

Inventory control

Customer-facing

Multi-tasking

Hand tool use

MS Office

Strong communication

Team player

Negotiation/persuasion

Safety awareness

Travel - 75-100%

Education

High School Diploma or Equivalent

Tools

Forklift

eStock

eCrib

Job description

As a Technician – Field Inventory, you will travel through assigned areas to call on accounts. You will check stock/inventory and obtains new product orders. You will note the quantity of items for delivery to each account to ensure proper product inventory is maintained. You will review exposition of items on shelves. You will also build rapport with store management to maintain relationships.

Shift: Monday through Friday; 8:00 a.m. - 5:00 p.m.

Responsibilities

• Interface with customers to evaluate needs or concerns and communicates to Outside Sales Representatives (OSR).
• Maintain on-site daily product reporting and analysis to ensure supply chain controls.
• Source, upsell, and build relationships with existing and potential customers.
• Provide daily support of OSR’s sales efforts and account maintenance functions.
• Ensure actual inventory count and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns directly to customers and branch management.
• Ensure data in eStock is accurate and up to date.
• Answer questions from current and potential customers on Vendor-Managed Inventory (VMI) utilization.
• Perform daily scanning and sync tasks.
• Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
• Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK.
• Review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET

Qualifications

• Valid Driver’s License, with a satisfactory driving record required
• High School Degree or Equivalent
• 1 year of electrical, construction, or mechanical products required, 2 years preferred
• 1 year of resolving technical, equipment, and service-related issues, 2 years preferred
• Able to multi-task
• Able to use hand tools andheavy machinery (e.g., forklift, etc.)
• Intermediate computer skills, including Microsoft Office
• Strong written and verbal communication skills
• Attention to detail
• Strong presentation and persuasion skills
• Ability to use win-win approach to resolve controversy, stay objective and fair when dealing with sensitive situations, and maintain constructive working relationships
• Ability to work in team environment
• Ability to meet emerging customer needs. Including strong customer service background
• Ability to prospect and market concepts to existing and potential accounts
• Drive company vehiclefor an extended period of time with frequent stops and starts
• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds
• Ability to travel 75% - 100%

Working Environment

Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities.Can be exposed to outdoor weather conditions.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.