Technician, Field II

Repairify Inc.; Overland Park (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Field Technician II, where you'll play a crucial role in assisting with virtual diagnostic scans and calibrations for vehicles. This position requires strong time management and organizational skills, as you'll be the primary contact for clients in an automotive repair shop environment. Your ability to interact professionally with customers and coordinate vehicle setups will be key to ensuring successful diagnostics. If you're self-motivated and passionate about the automotive industry, this is an exciting opportunity to advance your career in a dynamic and supportive environment.

Qualifications

• 1 year of experience in the automotive industry required.
• Valid driver’s license and understanding of automotive lingo essential.

Responsibilities

• Serve as primary client contact and coordinate diagnostic scans.
• Set up vehicles for calibrations and drive for testing or delivery.

Skills

Automotive Industry Knowledge

Customer Service Skills

Time Management

Basic Computer Skills

Education

High School Diploma

Technical or Vocational School

Tools

Microsoft Office

TruPoint Calibration Tool

Job description

Overview

Summary/objective

The Field Technician II will be based inside an automotive repair shop and will assist in the virtual diagnostic scans and calibrations for vehicles involved in collisions. Your ability to effectively manage time and organize resources while also professionally interacting with asTech customers is essential.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Serve as primary client contact as needed within the service process
• Promote the necessity for diagnostics and calibrations at assigned shop
• Coordinate and set up vehicles for diagnostic scans, including required manual diagnostic tests and technical evaluations to assist the remote technician
• Coordinate and set up vehicles for calibrations utilizing TruPoint and/or setting up dynamic calibrations
• Drive customer or company vehicles for the purpose of delivery, testing, or calibration
• Adhere to all company policies, procedures, safety, and environmental rules
• Other Duties: This job description is not designed to cover all possible activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications:

• 1 year of experience in the automotive industry at an entry-level position and/or as a Lube Technician
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) required
• Understanding of the automotive industry and various manufacturer acronyms and lingo
• Basic computer skills and understanding of Microsoft Office

Preferred Qualifications:

• Self-motivated, high energy, and a client-focused perspective
• Reliable and punctual for all scheduled shifts
• Ability to work independently and in a team environment
• A technical or vocational school participant/graduate preferred
• New car dealership experience is considered a plus

Supervisory responsibilities

This role has no supervisory responsibilities.

Work environment

This job operates inside automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Physical demands

• Must be able to lift up to 75 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 75 pounds up to 20 feet.
• Requires standing for extended periods with frequent stretching, reaching, walking, and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires excellent visual acuity and manual dexterity.
• Requires use of safety equipment that may include but is not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.

Travel required

Some travel within the assigned geographic area is expected.

Work authorization/security clearance requirements

N/A

Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company will also consider qualified applicants with criminal history in a manner compliant with federal, state, and local laws.