Job Details: Level: Experienced, Job Location: Grease Monkey 1044 - Suwanee, GA 30024, Position Type: Full Time, Job Category: Automotive, Job Overview
Responsibilities
- Unlock and secure the location at the beginning and end of shifts
- In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
- Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
- Assist in leading the team during daily operations and ensuring workflow efficiency
- Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
- Maintain inventory of supplies and report needs to Center Manager
- Uphold health, safety, and cleanliness standards in the service bays and customer areas
- Provide outstanding customer service and resolve basic issues or complaints
- Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
- Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
- Train and mentor new employees
- Ensure compliance with company policies and procedures
Requirements
- Prior experience in a service or retail environment; automotive experience is a plus
- Strong work ethic, dependability, high integrity and attention to detail
- Basic mechanical aptitude or willingness to learn
- Ability to manage time and multitask in a fast-paced setting
- Excellent communication and customer service skills
- Availability to work flexible hours, including weekends
- Must pass company background check
- Must be at least 18 years old with a valid driver's license