Technician B Key Holder - FT 0179

Grease Monkey International; Belvidere (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Grease Monkey International in Belvidere, IL is seeking a dependable Key Holder to support the Quick Oil Change team. You will open/close the center, assist daily operations and lead the team to ensure efficient service with a focus on customer satisfaction.

The ideal candidate has experience in service/retail, a basic mechanical aptitude and strong communication skills, and is available for flexible hours including weekends. Background check and valid driver's license required.

Qualifications

• Prior experience in a service or retail environment is preferred.
• Automotive experience is a plus.
• Strong work ethic, dependability and attention to detail.
• Basic mechanical aptitude or willingness to learn.

Responsibilities

• Open and close the location at the start/end of shifts.
• Lead the team during daily operations and ensure workflow.
• Perform oil changes, fluid checks and minor vehicle services.
• Maintain inventory and report needs to the Center Manager.
• Uphold health, safety and cleanliness in bays and customer areas.
• Provide outstanding customer service and resolve basic issues.

Skills

Customer service

Reliability

Time management

Mechanical aptitude

Job description

Job DetailsLevel: ExperiencedJob Location: Grease Monkey 0179 - Belvidere, IL 61008Position Type: Full TimeSalary Range: $17.00 - $17.00 HourlyJob Category: AutomotiveJob Overview

Job Overview

We're looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you'll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
• Assist in leading the team during daily operations and ensuring workflow efficiency
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
• Maintain inventory of supplies and report needs to Center Manager
• Uphold health, safety, and cleanliness standards in the service bays and customer areas
• Provide outstanding customer service and resolve basic issues or complaints
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
• Train and mentor new employees
• Ensure compliance with company policies and procedures

Requirements

• Prior experience in a service or retail environment; automotive experience is a plus
• Strong work ethic, dependability, high integrity and attention to detail
• Basic mechanical aptitude or willingness to learn
• Ability to manage time and multitask in a fast-paced setting
• Excellent communication and customer service skills
• Availability to work flexible hours, including weekends
• Must pass company background check
• Must be at least 18 years old with a valid driver's license