Technician C - FT-208

Grease Monkey; Janesville (WI); On-site; USD 28,000 - 41,000; Full time

Job summary

Grease Monkey International in Wisconsin seeks a Technician C to perform standard automotive services such as brakes, rotors, oil changes, transmission and cooling system maintenance. You will diagnose problems and communicate with customers while ensuring repairs meet factory standards and the shop remains clean and organized.

Minimum of two years of related experience, ability to read manuals, and the capacity to write routine tickets are required.

Qualifications

• Two years related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine tickets, notes and other correspondence.
• Ability to effectively present information and respond to questions from customers.

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy.
• Diagnostics of vehicle problems based on customer complaints and inspection.
• Examines vehicles to determine if further safety or service work is required or recommended.
• Communicates with customers and educates on preventive maintenance.
• Documents all work performed and recommended; road test vehicles as needed.
• Maintains shop area, tools and manuals; ensures safety compliance.

Skills

Mechanical knowledge

Customer communication

Reading documents

Job description

Summary/objective:Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician C communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.**You are paid an hourly rate and a commission percentage that is standard across the company.Essential DutiesPerforms work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.Diagnoses vehicle problems based on customer complaints and inspection.Examines assigned vehicles to determine if further safety or service work is required or recommended.Partner with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.Documents all work performed and recommended. Road tests vehicles as needed.Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.Keeps the shop areas neat, clean and organized.Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.Operates all tools and equipment in a safe manner. Reports any safety issues immediately to managementParticipates in organization-sponsored training programs.Other tasks as assigned.Qualifications: Education and/or ExperienceMinimum of two years related experience and/or training; or equivalent combination of education and experience.Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine tickets, notes and other correspondence.Ability to effectively present information and respond to questions from customers.Valid Driver's LicenseState Emission Certification- if applicable in your stateState Vehicle Inspector Certification- if applicable in your statePhysical Demands / Work Environment and RequirementsWe require tools for this position that enable you to perform the majority of services that you are qualified to perform. You will need to have a toolbox with tools on site.You will be required to sign a contract with our uniform policy and procedure plan.Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.Ability to work in fluctuating and sometimes extreme weather temperatures.