Technician C - FT-1044

Grease-Monkey; Suwanee (GA); On-site; USD 28,000 - 41,000; Full time

Job summary

Paycom - ATS in Suwanee, GA is seeking a Technician C to perform routine vehicle maintenance and repairs, including brakes, rotors, oil changes, and related services. You will educate customers on preventive maintenance and support courtesy services while ensuring quality workmanship.

The role requires reading and interpreting maintenance manuals, documenting work, and maintaining clean work areas. A valid driver's license and state emission/inspector certifications where applicable are required.

Qualifications

• Minimum of two years related experience and/or training.
• Ability to read and interpret safety rules, operating instructions and procedure manuals.
• Ability to write routine tickets, notes and other correspondence.
• Valid Driver's License.
• State Emission Certification- if applicable in your state
• State Vehicle Inspector Certification- if applicable in your state

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Examines vehicles to determine further safety or service work.
• Documents all work performed and recommended.
• Road tests vehicles as needed.
• Keeps shop areas neat, clean and organized.
• Operates tools and equipment safely and reports safety issues.
• Other tasks as assigned.

Skills

Mechanical knowledge

Customer communication

Reading/writing tickets

Job description

Summary/objective:Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician C communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.**You are paid an hourly rate and a commission percentage that is standard across the company.Essential DutiesPerforms work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.Diagnoses vehicle problems based on customer complaints and inspection.Examines assigned vehicles to determine if further safety or service work is required or recommended.Partner with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.Documents all work performed and recommended. Road tests vehicles as needed.Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.Keeps the shop areas neat, clean and organized.Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.Operates all tools and equipment in a safe manner. Reports any safety issues immediately to managementParticipates in organization-sponsored training programs.Other tasks as assigned.Qualifications: Education and/or ExperienceMinimum of two years related experience and/or training; or equivalent combination of education and experience.Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine tickets, notes and other correspondence.Ability to effectively present information and respond to questions from customers.Valid Driver's LicenseState Emission Certification- if applicable in your stateState Vehicle Inspector Certification- if applicable in your statePhysical Demands / Work Environment and RequirementsWe require tools for this position that enable you to perform the majority of services that you are qualified to perform. You will need to have a toolbox with tools on site.You will be required to sign a contract with our uniform policy and procedure plan.Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.Ability to work in fluctuating and sometimes extreme weather temperatures.