Technician - A

Pritchard Auto Company; Garner (NC); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

NO COST Health Insurance

NO COST Life Insurance

Vision Insurance

401k Retirement Plan with generousem­p

Job summary

Pritchard Auto Company in Garner, IA is seeking an experienced Technician A to perform advanced diagnostics, repairs, and maintenance on a variety of vehicles. You will diagnose issues, execute repairs per OEM specs, and ensure high-quality service in a fast-paced environment.

The role requires EV certification and strong diagnostic skills, with 3-5 years of experience and a valid driver's license. Join a team focused on accuracy, safety, and customer satisfaction.

Qualifications

• Minimum of 3-5 years of experience as an automotive technician with proven expertise in diagnostics and repairs.
• Must possess and maintain current tools needed to perform job responsibilities.
• EV certification and other specialty certifications highly preferred.
• Excellent communication skills to clearly document diagnostics, repairs, and interact with both customers and team members.
• Strong problem-solving abilities and attention to detail.
• Must have a valid driver's license.

Responsibilities

• Perform advanced diagnostics and troubleshooting to accurately identify mechanical issues in vehicles.
• Complete repairs and maintenance per manufacturer specs including engine, transmission, electrical, and brake systems.
• Adhere to all OEM master technician training requirements.
• Ensure compliance with all cause-and-correction procedures, maintaining clear and concise communication on repair orders and customer documents.
• Mentor and support other technicians in the shop, providing guidance on complex repairs and best practices.
• Maintain productivity and quality of work with a rework rate of less than 1%.
• Stay up to date with current automotive technologies, including EV systems and emerging trends.
• Utilize specialty tools and diagnostic equipment necessary for the role.
• Collaborate effectively with the service team to ensure a seamless customer experience from diagnostics to repair completion.

Skills

Diagnostics & repairs expertise

Computer literacy

EV certification

Valid driver's license

Strong communication skills

Education

High school diploma or equivalent

Automotive technology certifications

Master OEM certification

Tools

OEM diagnostic tools

Electronic diagnostic software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Reg Full Time Garner, IA, US

Salary Range: $32.00 To $40.00 Hourly

The Technician A is responsible for advanced diagnostics, repairs, and maintenance, ensuring vehicles are running smoothly and efficiently. This is an opportunity to work in a fast-paced environment where your skills and passion for the automotive industry will shine.

Responsibilities

• Perform advanced diagnostics and troubleshooting to accurately identify mechanical issues in vehicles.


• Complete repairs and maintenance in accordance with manufacturer specifications, including but not limited to engine, transmission, electrical, and brake systems.


• Adhere to all OEM master technician training requirements.


• Ensure compliance with all cause-and-correction procedures, maintaining clear and concise communication on repair orders and customer documents.


• Mentor and support other technicians in the shop, providing guidance on complex repairs and best practices.


• Maintain productivity and quality of work with a rework rate of less than 1%.


• Stay up to date with current automotive technologies, including electric vehicle (EV) systems and emerging automotive trends.


• Utilize specialty tools and diagnostic equipment necessary for the role.


• Collaborate effectively with the service team to ensure a seamless customer experience from diagnostics to repair completion.


• Additional duties as assigned.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reporting Structure

Reports to Service Manager

Ideal Skills & Experience

• High school diploma or equivalent required; additional certifications in automotive technology preferred.


• Must possess and maintain current tools needed to perform job responsibilities.


• EV certification and other specialty certifications highly preferred.


• Minimum of 3-5 years of experience as an automotive technician with proven expertise in diagnostics and repairs.


• Strong computer skills, with the ability to use modern diagnostic tools and software to diagnose and repair vehicle issues.


• Master OEM certification or the ability to complete training is required.


• Excellent communication skills to clearly document diagnostics, repairs, and interact with both customers and team members.


• Strong problem-solving abilities and attention to detail.


• Must have a valid driver's license.


• Ability to work efficiently in a fast-paced environment.

Your employee benefits

• Paid Holidays


• Paid Time Off


• NO COST Health Insurance


• NO COST Life Insurance


• Vision Insurance


• 401k Retirement Plan with generous employer match


• ...and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local.