Technician

ServiceMaster Restoration Services; Redding (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) Plan

Health Insurance

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

Disability Insurance (Short/Long-Term)

Hospital Insurance

Life Insurance

Paid Time Off (PTO)

Job summary

ServiceMaster Restoration Services is seeking a field Technician to assess damage, perform restoration tasks, and ensure work meets industry standards. You will collaborate with clients and the team to deliver high-quality results and excellent customer service.

The role involves in-field work at active jobsites, travel, and adherence to safety protocols. A valid driver’s license and organizational skills are essential; OSHA certifications and experience with DocuSketch, Mica, or Restore 365 are

Qualifications

• Must possess a valid driver’s license and maintain a satisfactory driving record.
• Organizational skills
• Problem-solving/decision-making capabilities
• Analytical thinking

Responsibilities

• Inspect and evaluate property damage to determine the extent of the restoration work required.
• Perform tasks related to water extraction, fire and smoke damage repair, mold remediation, and structural drying.
• Use specialized equipment and tools to carry out restoration processes efficiently and safely.
• Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes.
• Communicate with clients to explain the restoration process, answer questions, and address any concerns.
• Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety.
• Participate in the on‑call rotation.
• Other duties as assigned or apparent.

Skills

Valid driver’s license

Organizational skills

Problem-solving

Analytical thinking

Education

OSHA 10/30/40 Certification

Tools

DocuSketch

Mica

Restore 365

Job description

About Us

ServiceMaster Restoration Services is a leader in the restoration industry dedicated to restoring homes and businesses with integrity, expertise, and care.

Pay Grade: Hourly, non‑exempt

Position Summary

As a Technician, you will assess damage, implement restoration processes, and ensure work meets industry standards and client expectations. You will collaborate closely with clients and team members to deliver high‑quality results and provide exceptional customer service.

Responsibilities

• Inspect and evaluate property damage to determine the extent of the restoration work required.
• Perform tasks related to water extraction, fire and smoke damage repair, mold remediation, and structural drying.
• Use specialized equipment and tools to carry out restoration processes efficiently and safely.
• Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes.
• Communicate with clients to explain the restoration process, answer questions, and address any concerns.
• Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety.
• Participate in the on‑call rotation.
• Other duties as assigned or apparent.

Skills / Qualifications

Required

• Must possess a valid driver’s license and maintain a satisfactory driving record.
• Organizational skills
• Problem‑solving/decision‑making capabilities
• Analytical thinking

Preferred

• OSHA 10/30/40 Certification
• Previous experience in restoration or related fields preferred.
• Previous experience with DocuSketch, Mica, or Restore 365

Work Environment

This is an in‑field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment (PPE) will be provided.

Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

Physical Demands

This position typically requires the employee to stand or walk for extended periods, occasional use of ladders, and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

Benefits

• 401(k) Plan – competitive retirement plan with company matching contributions.
• Health Insurance – quality medical coverage for you and your family.
• Health Savings Account (HSA) – tax‑advantaged savings for medical expenses paired with a high‑deductible health plan.
• Dental Insurance – preventive and restorative dental care.
• Vision Insurance – coverage for routine eye exams and eyewear.
• Short‑Term and Long‑Term Disability Insurance – protect your income with coverage options for unforeseen circumstances.
• Hospital Insurance – benefits for hospital stays and associated costs.
• Life Insurance – company‑sponsored life insurance with additional coverage options.

We prioritize work‑life balance with generous Paid Time Off (PTO), including vacation days and sick leave.

ADA

ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Disclaimer

The above information is an illustration of the general nature and level of work performed. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment.

The job description does not constitute an employment agreement and is subject to change.

Equal Opportunity

ServiceMaster is proud to be an equal opportunity employer. We participate in E‑Verify and do not provide visa sponsorship for this position; applicants must be authorized to work in the United States.