Technician

ServiceMaster Restoration Services; Pompano Beach (FL); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

401(k) Plan

Health Insurance

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

Disability Insurance (Short/Long-Term)

Hospital Insurance

Life Insurance

Paid Time Off (PTO)

Job summary

ServiceMaster Restoration Services is seeking a hands-on Technician to assess and restore properties affected by water, fire, and mold. You will work on active job sites, implement restoration processes, and ensure work meets industry standards while delivering exceptional customer service.

This in-field role requires travel to sites, use of specialized equipment, adherence to safety protocols, and teamwork in a fast-paced environment.

Qualifications

• Must possess a valid driver’s license and maintain a satisfactory driving record.
• Organizational skills and ability to plan/restoration tasks.
• Problem-solving and analytical thinking to assess damage and determine restoration steps.

Responsibilities

• Inspect and evaluate property damage to determine restoration needs.
• Perform water extraction, fire and smoke repair, mold remediation, and structural drying.
• Use specialized equipment to carry out restoration tasks safely and efficiently.
• Document the restoration process and keep records for reporting and insurance purposes.
• Communicate with clients to explain processes and address questions or concerns.
• Adhere to safety protocols, regulations, and company policies; participate in on-call rotation.

Skills

Valid driver's license

Organizational skills

Problem-solving

Analytical thinking

Tools

DocuSketch

Mica

Restore 365

Job description

Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer‑first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. We value continuous learning and encourage professional development to stay ahead in the fast‑paced, ever‑evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

Pay Grade

Pay Grade: Hourly, non‑exempt

About Us

ServiceMaster Restoration Services is a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer‑first approach, we tackle challenges with compassion and professionalism.

Position Summary

As a Technician at ServiceMaster Restoration Services, you will play a crucial role in the restoration and repair of properties affected by water, fire, mold, and other damage. Your primary responsibilities will include assessing damage, implementing restoration processes, and ensuring that all work meets industry standards and client expectations. You will work closely with clients and team members to deliver high‑quality results and provide exceptional customer service.

Responsibilities

• Inspect and evaluate property damage to determine the extent of the restoration work required.
• Perform tasks related to water extraction, fire and smoke damage repair, mold remediation, and structural drying.
• Use specialized equipment and tools to carry out restoration processes efficiently and safely.
• Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes.
• Communicate with clients to explain the restoration process, answer questions, and address any concerns.
• Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety.
• Participate in the on‑call rotation.
• Other duties as assigned or apparent.

Skills & Qualifications

Required

• Must possess a valid driver’s license and maintain a satisfactory driving record.
• Organizational skills.
• Problem‑solving/Decision‑making capabilities.
• Analytical thinking.

Preferred

• OSHA 10/30/40 Certification.
• Previous experience in restoration or related fields preferred.
• Previous experience with DocuSketch, Mica, or Restore 365.

Work Environment

This is an in‑field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.

Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

Physical Demands: This position will typically require the employee to stand or walk for extended periods of time, occasional use of ladders, and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

Benefits

• 401(k) Plan: Save for your future with our competitive retirement plan, featuring company matching contributions.
• Health Insurance: Access quality medical coverage to keep you and your family healthy.
• Health Savings Account (HSA): Enjoy tax‑advantaged savings for medical expenses, paired with our high‑deductible health plan.
• Dental Insurance: Enjoy preventive and restorative dental care with our dental plan.
• Vision Insurance: Benefit from coverage for routine eye exams and eyewear to maintain your vision health.
• Short‑Term and Long‑Term Disability Insurance: Protect your income with coverage options for unforeseen circumstances.
• Hospital Insurance: Receive benefits for hospital stays and associated costs, providing peace of mind during medical events.
• Life Insurance: Benefit from a company‑sponsored life insurance plan, with additional coverage options available to secure your family’s future.

Additionally, we prioritize work‑life balance with generous Paid Time Off (PTO), including vacation days and sick leave, ensuring you have the time to recharge and care for your personal needs.

ADA

ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americas with Disabilities Act of 1990.

Disclaimer

The above information is only an illustration of the general nature and level of work performed by the associate within this classification. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between ServiceMaster Restoration Services and the associate and is subject to change by ServiceMaster Restoration Services as the needs of ServiceMaster Restoration Services and requirements of the job change.

We are proud to be an equal opportunity employer and participate in E‑Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ServiceMaster is proud to be an Equal Opportunity Employer.