TECHNICIAN

Thompsons Auto Group; Placerville (CA); On-site; USD 45,460 - 75,768; Full time

Benefits offered by this job

401(k) Plan with company matching

Health Insurance

Vision and Dental Insurance

Life Insurance

Paid Time Off

Employee Discounts

Professional Development

Team-oriented culture

Job summary

Thompsons Auto Group in Placerville, CA, is seeking an experienced Service Technician to diagnose, repair, and maintain vehicles to high standards of quality and integrity.

The role involves diagnostics, routine maintenance, and clear communication with service advisors. Candidates should have ASE or manufacturer certifications and a strong commitment to safety and teamwork.

Qualifications

• High school diploma or equivalent required.
• ASE or manufacturer certifications desired.
• Experience using diagnostic tools and performing mechanical repairs.

Responsibilities

• Diagnose and repair mechanical/electrical issues across vehicle range with precision.
• Perform routine maintenance such as oil changes, tire rotations, brake checks, and fluid top-offs.
• Communicate repair details and cost estimates with Service Advisors.
• Collaborate with technicians to ensure exceptional customer service.
• Stay current with manufacturer guidelines and service bulletins.
• Follow safety protocols and comply with regulations.

Skills

Diagnostic tools usage

Mechanical repairs

Troubleshooting

Attention to detail

Professionalism

Problem-Solving

Teamwork

Communication with service advisors

Education

High school diploma or equivalent

ASE Certification or manufacturer-specific certifications

Job description

Job DetailsJob Location: Thompsons GMC - Placerville, CA 95667Salary Range: $33.00 - $55.00 Commission/monthCompany: Thompsons Auto Group

Compensation: Up to $56 per hour flat rate (depending on location, experience, and certifications)

Summary:

Thompsons Auto Group is seeking an experienced and skilled Service Technician to join our team. As a Service Technician, you will play a critical role in delivering high-quality service and repairs, contributing to our reputation for excellence. We are committed to maintaining a culture that reflects our core values: Integrity, Servant's Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Join us and be part of a team that values personal growth, customer satisfaction, and a positive work environment.

Key Responsibilities:

• Diagnose and Repair: Accurately diagnose mechanical and electrical issues in a range of vehicles, performing repairs with precision and efficiency to meet Thompsons' standards of quality and integrity.
• Preventative Maintenance: Perform routine maintenance services such as oil changes, tire rotations, brake checks, and fluid top-offs, always with a focus on the safety and satisfaction of our customers.
• Customer-Focused Service: Communicate openly and effectively with Service Advisors to provide accurate repair details and cost estimates, demonstrating a servant's attitude and ensuring the customer's needs are prioritized.
• Team Collaboration: Work closely with other technicians and team members, supporting one another and embodying the teamwork value to achieve our common goal of exceptional customer service.
• Continuous Learning: Stay current on manufacturer guidelines, technical service bulletins, and the latest diagnostic tools, reflecting our commitment to continuous improvement.
• Safety and Compliance: Follow all safety protocols and adhere to federal, state, and local regulations to maintain a safe and compliant working environment.

What We Offer:

• 401(k) Plan with company matching
• Health Insurance: Comprehensive medical coverage
• Vision and Dental Insurance
• Life Insurance: Company-sponsored life insurance plans
• Paid Time Off: Generous vacation and personal leave to recharge
• Employee Discounts on vehicle purchases and services
• Professional Development: Opportunities for continuous learning and certifications
• A Positive, Team-Oriented Work Culture where your growth and contributions are valued

Qualifications:

• Experience: Previous experience as an automotive technician, preferably within a dealership environment.
• Certifications: ASE Certification or manufacturer-specific certifications are highly desirable.
• Skills: Proficiency in using diagnostic tools, performing mechanical repairs, and completing electronic and safety inspections.
• Attention to Detail: Ability to work with precision, demonstrating integrity in all work to maintain high standards.
• Problem-Solving: Strong troubleshooting skills with the capability to solve complex technical issues.
• Professionalism: A commitment to maintaining a neat and professional appearance and representing Thompsons' core values in every interaction.

Physical Requirements:

• Environment: Work is primarily in a service bay environment.
• Mobility: Frequent standing, walking, and lifting up to 50 lbs.
• Hand Dexterity: Regular use of hands and arms for tasks involving tools and equipment.
• Visual Requirements: Ability to read technical manuals, diagrams, and vehicle documents.

Thompsons Auto Group Culture and Core Values:

• Integrity: We do the right thing, ensuring every repair and customer interaction is honest and transparent.
• Servant's Attitude: We put customers first, serving them with humility and respect.
• Accountability: We take pride in our work and own our results. Getting it right the first time is our standard.
• Continuous Improvement: We invest in personal and professional growth. Technicians are encouraged to enhance their skills and stay updated with the latest advancements in the industry.
• Teamwork: We work together as ONE Thompsons Family, always prioritizing team success over individual accomplishments.
• Fun: We believe in fostering a positive and enjoyable workplace where enthusiasm is encouraged, making it a great place for both employees and customers.

Education and Requirements:

• Education: High school diploma or equivalent; technical training or certification is a plus.
• Licensing: Valid Driver’s License.
• Tools: Must have own set of basic automotive tools.