Technician

Lloyd Security Inc.; Minnesota; Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Upsell commission opportunities

Health insurance

Dental insurance

Retirement plan

Job summary

Lloyd Security Inc. is seeking a proactive Security Installation Technician to join our Twin Cities team. You will design, install, upgrade and service home and small to mid-sized commercial security systems, using strong communication and hands-on skills to deliver top customer service.

You will receive hands-on training from senior technicians and work on diverse projects, with opportunities for upsell and growth within a fast-paced security solutions company.

Qualifications

• High school diploma or equivalent required.
• Valid state driver’s license with clean driving record.
• Must pass background check and drug test.
• Excellent customer service and professional appearance.
• Ability to lift up to 40 lbs and perform physically demanding tasks.

Responsibilities

• Install, upgrade and repair residential and small to mid-sized commercial security systems.
• Perform system wiring, testing, and troubleshooting on site.
• Educate customers on system operation and configurations.
• Complete installation checklists and obtain customer signatures.
• Maintain inventory and tools, and report equipment needs.
• Adhere to company policies and safety procedures.

Skills

Customer service

Problem solving

Communication

Multi-tasking

Team player

Diagnostics

Education

High School Diploma or equivalent

Job description

Lloyd Security is a local, fast-paced security innovator serving the Twin Cities area. We design, install, service and monitor residential and commercial systems for those seeking security needs. We pride ourselves on going beyond expectations for our customers as well as delivering a great culture and opportunity for our team.

TECHNICIAN JOB OVERVIEW

We are looking for an eager, friendly and efficient installation technician to join our growing team! The Security Installation Technician is responsible for the tasks associated with the design, installation, upgrade and repair service of home and small to mid-sized commercial security systems. Our Technicians will use communication, technical knowledge, problem solving and sales skills to deliver the highest level of customer service. The right candidate will receive hands‑on training from our skilled technicians.

ESSENTIAL JOB FUNCTIONS

• Perform system installation, upgrades, takeovers and wiring on, but not limited to: Camera, Access, Intercom and Intrusion
• Perform system replacements, repairs and disconnects
• Perform signal verification, system testing and troubleshooting
• Assist customer with downloads and device configurations as needed
• Educate and train customer on system operation and functionality
• Complete installation checklists and capture customer signatures as required
• Manage individual truck stock inventory, materials, tools and company equipment
• Return defective and excess equipment to warehouse inventory
• Self-monitor performance through scorecard reports
• Acknowledge, implement, and enforce companies policies and procedures.
• Positively represent Lloyd Security, Inc. to customers with consistent professionalism, adhering to dress code
• Submit accurate and timely documentation to your immediate supervisor.
• Ability to work required on‑call duty to handle after hour service issues.

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES

• Basic reading, writing and arithmetic skills required.
• Ability to be physically fit and climb, stoop, and lift up to 40 lbs
• High School Diploma or equivalent.
• Hold a valid state driver’s license with a clean driving record.
• Ability to work independently
• Ability to remain focused and effectively multi-task within a fast‑paced & dynamic environment
• Ability to troubleshoot and conduct diagnostics to successfully problem solve under pressure
• Motivated team player with positive attitude and desire to learn and deliver high-quality work
• Strong customer service skills and genuine desire to interact with customers; professional appearance
• PLT License and/or Technical school training is a preferred.
• Must pass background check and drug test

COMPENSATION: Competitive Hourly Wage (BOE) + Upsell Commission opportunities.
BENEFITS: Health, Dental, Group Life and retirement plan offered.
Please email cover letter, resume and 3 references to [e-mail] .

Lloyd Security is a leading security company serving the Twin Cities, Minnesota area. We offer custom security solutions for homeowners and businesses.