Technician
hendrick
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Job summary
BMW of Kansas City South is seeking a skilled automotive technician to identify required service, perform repairs, and maintain vehicles to dealership standards. You will use diagnostic tools and follow manufacturer guidelines to ensure quality work.
The role demands attention to detail, safe work practices, and clear communication with customers and teammates. Training and ongoing certification align with dealer expectations.
Qualifications
- Proven automotive repair experience with manufacturer guidelines.
- Ability to read service manuals and follow detailed repair procedures.
- Valid driver’s license and clean driving record.
Responsibilities
- Examines customer vehicles and identifies necessary repairs and maintenance.
- Estimates cost of repairs and communicates findings to customers.
- Performs vehicle repairs and maintenance per dealership and manufacturer guidelines.
- Documents services performed and maintains accurate records.
Skills
Education
Tools
Job description
Location: 1200 W. 104th Street, Kansas City, Missouri 64114
Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
This job has no direct supervisory responsibilities.
- Examines customer vehicles.
- Identifies necessary vehicle repairs and maintenance.
- Estimates cost of repairs.
- Performs vehicle repairs and maintenance.
- Documents services performed.
- Performs services efficiently and according to dealership guidelines.
- Follows dealership and manufacturer service guidelines.
- Requests necessary parts.
- Effectively utilizes available technologies to enhance customer experience.
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
- o GED
- √ High School Diploma
- o Associate Degree
- o Bachelor Degree
- o Master Degree
- o Doctorate Degree
- o Accounting
- √ Automotive
- o Business
- o Human Resources
- o Information Technology
- o up to 3 years
- o 3-5 years
- √ 5+ years
Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.
- √ Valid Driver's License
- √ Certified/senior technician with respective manufacturer.
- √ State inspection/emissions license required by State.
- √ All required manufacturer fundamental training and/or NAPA training provided by HAG.
- √ Meets and/or exceeds manufacturer requirements for ASE tests.
- √ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI's, maintenance, and minor repairs.
Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Taking
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