Technical Writing & Instructional Design

Medpace; Cincinnati (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Medpace in Cincinnati, OH is seeking full-time instructional designers to join the Information Design team. You will create engaging training materials, e-learning modules, and videos, and craft task-oriented help documentation for clinical software.

You will collaborate with subject matter experts and other teams to simplify complex information and improve user experience across audiences. A portfolio showcases your materials.

Qualifications

• Bachelor's degree in instructional design, professional writing, or technical communication.
• Advanced knowledge of Microsoft Word and document formatting.
• Experience with e-learning tools and visual content design is a plus.
• Portfolio showing learning materials for diverse audiences.

Responsibilities

• Create training materials, e-learnings, and videos to empower learners.
• Write and publish task-oriented help documentation for clinical software.
• Partner with subject matter experts to understand content deeply.
• Collaborate across teams to simplify and visualize technical information.

Skills

Learner advocacy

Attention to detail

Adaptability

UX/UI improvement

Communication

Education

Bachelor's degree in instructional design

Tools

MS Word

Captivate

Adobe CS

Paligo

Job description

Join our team in Cincinnati, Ohio!

As our creative services expand, we are seeking full-time instructional designers to join the Information Design team—a group of writers, designers, technical communicators, and other creative individuals who are passionate about improving lives. We provide creative guidance and develop compelling content, branding, documents, training, and videos for a wide audience.

Responsibilities

• Empower learners to excel in their roles by producing effective training materials, e-learnings, and videos (writing, filming, editing/compiling)
• Write and publish task-oriented help documentation for Medpace clinical trial software
• Partner with experts to gain a deep understanding of the subject matter
• Collaborate with other teams to simplify and visualize technical information

Skills/Characteristics

• Advocate for learners and provide input during meetings
• Care about the details and notice even small inconsistencies in language, visuals, and format
• Embrace new opportunities and balance projects as priorities change
• Desire to improve our services, processes, and UX/UA/UI by integrating new technology and best practices

Qualifications

• Bachelor's degree in instructional design, professional writing, technical communication, or related field
• Advanced knowledge of Microsoft Word
• Proficient knowledge of software designed for technical communication (Knowledge of these programs is a plus: Adobe Captivate, Adobe Creative Suite, Paligo)
• Portfolio that demonstrates your ability to develop effective learning materials for various audiences

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

• Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

• Office based environment with on-site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events and intramural sports

Cincinnati Headquarters Experience

• A modern corporate campus designed to support collaboration and productivity
• Multiple on-site dining options in the heart of Madison Square
• Free on-site parking
• Convenient access to on-site 24-7 fitness and wellness facilities

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.