Overview
Why consider this job opportunity:
- Salary up to $95,000 USD
- Incentive bonus plans available
- Comprehensive medical, dental, and vision benefits
- Generous paid time off packages and 10 paid holidays
- Opportunity to work remotely
- Employee stock purchase plan and paid parental & family leave
Responsibilities
- Translate complex technical information into user-friendly documentation for non-technical audiences
- Create a variety of technical documents, including user guides, service manuals, and troubleshooting guides
- Conduct interviews with users and technical staff to gather data for documentation
- Organize ideas and concepts to produce concise and clear documentation
- Manage multiple projects and deadlines effectively
Qualifications
- High School Diploma
- Minimum of 4 years of experience in technical writing
- Legal authorization to work in the U.S. indefinitely
- Strong command of the English language (oral and written)
- High level of computer literacy in authoring tools and documentation practices
Preferred Qualifications
- Bachelor's degree or equivalent experience in English, communications, journalism, or technical writing
- Proficient knowledge in PHP and .NET
- Expertise in Enterprise Applications and Technical Architecture
- Ability to create workflows using Lucidchart
- Strong attention to detail and ability to work under pressure