Technical Writer - Tech Manual Troubleshooting

Koniag Government Services; Warren (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Koniag Integration Solutions, LLC, a Koniag Government Services company, is seeking a Technical Writer to support KINS and our customers in Warren, MI. The role focuses on troubleshooting and documenting maintenance and validation activities for military programs, interfacing with clients on TM and logistics engineering issues under the direction of the Technical Writing Project Lead.

The ideal candidate will have a bachelor’s degree or 5+ years in technical writing, strong communication and

Qualifications

• Bachelor’s degree or 5+ years of progressive technical writing experience in logistics engineering.
• Strong communication, leadership, technical writing, and logistic engineering skills.
• Ability to interpret engineering drawings, schematics, and technical docs.
• Mechanical ability in automotive or heavy equipment maintenance and diagnostics.
• Experience troubleshooting and diagnosing mechanical, electrical, hydraulic, and electronic systems.
• Ability to develop step-by-step troubleshooting procedures and diagnostic solutions.
• Experience with diagnostic tools and testing equipment.
• Excellent attention to detail in engineering data and diagrams.

Responsibilities

• Follow technical writing procedures to meet schedule and quality guidelines.
• Support program objectives as defined by the Technical Writing Project Lead.
• Assist less experienced writers and provide technical guidance.
• Prepare TM procedures and art requests within deadlines.
• Validate mechanical and diagnostic processes per established procedures.
• Produce high-quality technical data products meeting objectives.
• Follow defined development processes.
• Perform other duties as assigned.

Skills

Technical writing

Logistic engineering

MIL-STD

Diagnostics

Troubleshooting

Documentation

Communication skills

FrameMaker

Arbortext

SGML/XML

CAN bus

Electrical systems

Mechanical systems

Heavy equipment

Education

Bachelor's degree

Tools

Microsoft Office Suite

FrameMaker

Arbortext

SGML/XML

Job description

Koniag Integration Solutions, LLC a Koniag Government Services company, is seeking a Technical Writer to support KINS and our customers. This position is in office in Warren, MI.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, vacation, sick leave and more.

Job Summary

The Technical Writer - Troubleshooting will organize, plan and develop technical writing, in the areas of logistic engineering/maintenance and validation/verification activities for military programs. Interface with clients on Technical Manual (TM) and logistic engineering issues under the direction of the Technical Writing Project Lead.

Essential Functions include but are not limited to:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Follow technical writing procedures in support of a program to meet schedule and quality guidelines.
• Follow established plan to meet overall program objectives as defined by the Technical Writing Project Lead.
• May assist less experienced Technical Writers with meeting program objectives and providing technical guidance.
• Possess a thorough understanding of the MIL-STD and quality requirements and produce TM procedures that meet these requirements.
• Prepare and submit art requests and TM procedures in a timely manner to ensure internal deadlines are met.
• Perform validation and verification of mechanical and diagnostic processes on equipment In Accordance With (IAW) established procedures and schedules.
• Consistently meet program and quality objectives for technical data products.
• Follow written or provided technical writing development processes.
• Other duties as assigned.

Qualifications

• Accredited bachelor’s degree or at least 5 years progressively responsible experience in the area of technical writing and logistic engineering.
• Strong communication, leadership, technical writing and logistic engineering skills.
• Demonstrated ability to interpret engineering drawings, schematics and other engineering/technical documentation.
• Mechanical ability in automotive or heavy equipment maintenance and diagnostics.
• Demonstrated experience performing in depth troubleshooting and diagnostics on automotive, military, or mechanical systems.
• Strong analytical skills with experience in diagnosing and resolving technical issues in mechanical, electrical, hydraulic, and electronic systems.
• Demonstrated ability to analyze systems and develop step-by-step troubleshooting procedures that systemically isolate faults and provide solutions.
• Experienced with diagnostic tools, software, and testing equipment (ex. multimeter, scan tools, proprietary diagnostic software).
• Exceptional attention to details in engineering data, technical descriptions, diagrams, and procedures.
• Ability to create or edit technical diagrams, flowcharts, and schematics to aid in development of diagnostic procedures utilizing various engineering data or by analyzing equipment hands-on.
• Understanding of trouble and fault code systems including Failure Mode Identifiers (FMI), Suspect Parameter Numbers (SPN), Parameter Identifiers (PIDS), and Controller Area Network (CAN) bus communications.
• Ability to support projects with minimal supervision.
• Ability to multitask and prioritize.
• Strong computer skills with a working knowledge of Microsoft Office Suite, FrameMaker, Arbortext and SGML/XML.
• Strong oral and written communications skills and the ability to collaborate effectively with all levels of the organization and customer personnel.
• Excellent interpersonal skills; must be able to work independently and interact effectively with all levels of the organization and customer personnel.
• Ability to pass background screening.
• Dependable attendance.
• Ability to climb, bend, and otherwise access all areas of heavy construction and military land vehicles.
• Ability to maintain 3 points of contact while climbing on equipment.
• Ability to lift and/or move up to 25 lbs. without assistance and up to 75 lbs. with assistance.
• Ability to work safely in a busy shop environment with crane, forklift and heavy equipment operation and movement.
• Ability to operate power and hand tools, hydraulic and manual jacks and other vehicle repair equipment.
• Ability to travel up to 25%.
• U.S. Citizen or U.S. Person status.

Office Location and Travel

• This position is in Warren, MI.
• Limited travel may be required.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Sharon Alred via e-mail at [e-mail] or by calling 586-558-8513 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with 43U.S.C.

• 1601 et seq. and Public Law 88-352