Technical Writer: Own Projects, Grow with a High-Impact Team

Retail Advantage Group; Macon (GA); On-site; USD 55,000 - 81,000; Full time

Job summary

Retail Advantage Group in Macon, GA is seeking a Technical Writer who will own projects and shape the next chapter of our documentation strategy. You’ll earn $55,000 - $81,000 annually and grow with a team that values initiative and clear communication.

Based in Macon, this full-time role emphasizes ownership, cross-team collaboration, and timely, accurate documentation that helps customers and internal teams move fast.

Qualifications

• 3+ years in a similar Technical Writer role.
• Excellent written and verbal communication skills.
• Strong initiative and goal-setting ability.
• Ability to own metrics that change with your work.

Responsibilities

• Translate complex processes into clear, actionable documentation.
• Maintain and update product guides and internal playbooks.
• Collaborate with cross-functional teams across three time zones.
• Capture the why behind decisions, not just the what.
• Map handoffs to ensure no details fall through gaps.
• Draft and review documentation to support compliance and quality.
• Identify opportunities to simplify and speed up documentation.
• Uphold high standards for accuracy and clarity in all docs.

Skills

Initiative

Goal setting

Communication

Problem solving

Technical writing

Job description

Retail Advantage Group in Macon, GA is seeking a Technical Writer who will own projects and shape the next chapter of our documentation strategy. You’ll earn $55,000 - $81,000 annually and grow with a team that values initiative and clear communication.

Based in Macon, this full-time role emphasizes ownership, cross-team collaboration, and timely, accurate documentation that helps customers and internal teams move fast.