Technical Writer (Hybrid) - 30266

HII's Mission Technologies division; Columbia (MD); Ibrido; USD 82.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% paid employee premium for health,

Vision and dental coverage

10% 401k benefit

PTO + 10 paid holidays

Education/training allowances

Descrizione del lavoro

Enlighten, honored as a Top Workplace, seeks a multi-faceted Technical Writer with strong writing and editing skills to shape and present technical information. The role targets translating complex concepts into various documents for diverse audiences, with experience in Jira, Confluence, and version control systems.

It supports hybrid work in Columbia, MD and requires strong collaboration with SMEs and development teams.

Competenze

• Clearance not required at day one; U.S. Citizenship required for position per listing.
• Experience translating complex technical concepts into multiple document types for varied audiences.
• Experience with software development systems (e.g., Jira, Confluence) and documenting test plans/SSPs.

Mansioni

• Develop, write, and update technical documentation for internal and external audiences (user guides, API docs, integration manuals, system architectures).
• Collaborate with QA and development teams to document test plans and test results with traceability.
• Draft, review, and maintain System Security Plans (SSPs) and SOPs per security frameworks and policies.
• Edit and proofread content for clarity, consistency, grammar, and accuracy across channels.
• Capture and integrate screenshots, diagrams, and visuals to improve user comprehension.
• Record and distribute meeting minutes for critical meetings and track action items.

Conoscenze

Technical writing

Editing

Jira

Confluence

Git / version control

API documentation

Formazione

Bachelor's degree

Strumenti

Jira

Confluence

Markdown

HTML/CSS

Git

Descrizione del lavoro

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Location: Columbia, MD, Maryland, United States

Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.
We recognize that the most effective environment for your projects doesn’t always look the same. Our hybrid work approach ensures that you can make lasting relationships with your team and collaborate in-person to get the job done—while having the flexibility to work from home when needed to achieve focused results.
Why Enlighten?
At Enlighten, our team’s unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company’s success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package:

• 100% paid employee premium for healthcare, vision and dental plans.
• 10% 401k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

#LI-DW2 #Mid-Senior Level

Job Description

Enlighten is looking for a multi-faceted Technical Writer with top-notch writing and editing skills who can shape and effectively present technical information. The ideal candidate will have a sufficient IT background to follow a technical conversation and to translate complex technical concepts and solutions into multiple types of documents tailored to a variety of audiences. The position requires experience writing, reviewing, and revising various technical documentation, including but not limited to reports, manuals, briefings, presentations, policies, processes, technical architectures, and information papers. The candidate must also be comfortable working independently on multiple assignments in a fast-paced environment.

• Software Documentation: Develop, write, and update technical documentation for internal and external audiences, including user guides, API documentation, integration manuals, and system architecture descriptions, utilizing information gathered from software development systems (e.g., Jira, Confluence, version control systems).
• Testing and Quality Assurance Documentation: Collaborate with QA and development teams to document test plans, test cases, and test results, ensuring clarity and traceability of system requirements and verification activities.
• Security Documentation: Draft, review, and maintain System Security Plans (SSPs), Standard Operating Procedures (SOPs), and other compliance-related documentation in accordance with relevant security frameworks and organizational policies.
• Content Management: Edit, standardize, and proofread content for clarity, consistency, grammar, and technical accuracy across all documentation channels.
• Visual Content: Collaborate with the graphics team on original product design while also capturing, editing, and integrating screenshots, diagrams, and other visual aids into documentation to improve user comprehension and usability.
• Editorial Writing: Contribute to corporate communications and knowledge sharing through occasional editorial and/or persuasive, audience-focused content for marketing collateral, such as blog posts, internal newsletters, commercial copy, video scripts, or web content.
• Meeting Minutes and Records: Accurately record and distribute meeting minutes for critical development, security, and project planning meetings, tracking action items and decisions.
• Stakeholder Collaboration: Interview subject matter experts (SMEs), developers, and product managers to gather necessary information for documentation.
• Other duties as assigned.

Minimum Qualifications

• Clearance Requirement: Must obtain and maintain a U.S. Government Security Clearance, but not required on day one; U.S. Citizenship required.
• 6 years relevant experience with Bachelors in related field; 4 years relevant experience with Master; or High School Diploma or equivalent and 10 years relevant experience. Ability to translate complex technical concepts and solutions into multiple types of documents tailored to a variety of audiences.
• Experience working with software development teams.
• Proven experience as a Technical Writer, preferably within a software development or technology environment.
• Demonstrable experience working with and extracting information from software development systems (e.g., source code repositories, ticketing systems like Jira, knowledge bases like Confluence).
• Expertise in developing and writing formal technical documentation, including experience working with and documenting test plans and system security plans (SSPs).
• Proficiency in capturing and editing screenshots and other graphics for documentation.
• Excellent written and verbal communication skills, with a strong emphasis on grammar, style, and organization.
• Experience in editorial writing (e.g., articles, blogs, internal announcements) is a plus.
• Proven ability to accurately take and format meeting minutes for technical and project-related discussions.
• Proficiency with common documentation tools (e.g., Markdown, HTML/CSS, Microsoft Office Suite, Adobe Acrobat).
• Familiarity with documentation standards/best practices and Agile development methodologies (Scrum).
• Experience with version control systems (e.g., Git).
• Demonstrated proficiency with AI writing assistance and content generation tools (e.g., ChatGPT, Grammarly AI, Gemini or industry-specific AI documentation platforms).
• Must be able to work in a hybrid environment, spending an average of 1 day per week at our Columbia, MD office. Flexibility is essential to adapt to schedule changes as needed.

Preferred Requirements

• Cybersecurity domain experience in a technical writing role.

We have many more additional great benefits/perks that you can find on our website at www.enlighten.com.

Anticipated Salary Range:$81,565.00-$115,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.