Technical Writer/Graphic Illustrator Consultant

ASSA ABLOY Group; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

ASSA ABLOY Group in New Haven, CT, is looking for a skilled Technical Writer / Graphic Illustrator to join their team. This role focuses on creating engaging technical documentation for cutting-edge access control solutions, collaborating closely with product development teams.

The ideal candidate will have 2–4 years of technical writing experience, strong communication skills, and proficiency in Adobe Creative Suite tools. The position demands a flexible mindset and the ability to handle multiple projects.

Qualifications

• 2–4 years of experience as a technical writer preferred.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.

Responsibilities

• Create comprehensive, customer‑facing technical documentation.
• Collaborate with product development teams to understand products and customer needs.
• Translate complex technical information into simple, clear instructions.

Skills

Technical writing

Graphical modeling

XML tools

Adobe Creative Suite

MS Office Suite

SolidWorks

Education

ASEE/ASET certification (or equivalent)

Tools

Adobe InDesign

Adobe Illustrator

KeyShot

Job description

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility.

We are seeking an experienced Technical Writer / Graphic Illustrator to join our team. This role will support our ground‑breaking electromechanical and electronic access control solutions by translating complex product information into clear, engaging, and customer‑centric documentation.

This position will sit onsite full‑time in New Haven or Berlin, CT.

Responsibilities

• Create comprehensive, customer‑facing technical documentation for electromechanical and electronic access control hardware
• Collaborate with product development and product marketing teams to develop a deep understanding of products and customer needs
• Translate complex technical information and procedures into simple, clear instructions and user‑friendly guides
• Develop and manage product documentation schedules aligned with new product introductions
• Utilize publishing and commercialization software to produce high‑quality documentation
• Review and improve existing technical and marketing materials
• Generate animated renderings to support product visualization
• Create promotional graphics for digital marketing campaigns
• Partner with external vendors to coordinate static and animated graphical elements

Qualifications

• ASEE/ASET certification (or equivalent electronic certification) preferred
• 2–4 years of experience as a technical writer preferred
• Experience with technical illustration and graphical modeling desired
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Experience using XML tools for documentation preferred
• Proven ability to multitask in a fast‑paced environment
• Flexible, service‑oriented mindset with a strong sense of urgency

Additional Skills Desired

• Proficiency in MS Office Suite (including Visio)
• Experience with Adobe InDesign, Adobe Illustrator, and other Adobe Creative Suite tools
• Familiarity with SolidWorks
• Experience with KeyShot or similar rendering software preferred