Technical Writer (f/m/d)

Medium; Hamburg (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

30 vacation days

Relocation bonus

In-house gym

Regular feedback and development programs

Job summary

Medium in Hamburg, Illinois, is seeking a Technical Documentation Specialist to enhance developer documentation and support integrations. The role involves building and evolving practical developer resources and improving the overall developer experience through collaboration with Product and Engineering teams.

Ideal candidates will have 2-4 years of experience in technical roles and a strong background in mobile development. Enjoy a hybrid work setup with 30 vacation days, a relocation bonus, and various benefits to support professional growth.

Qualifications

• 2–4+ years experience in a technical role like Developer Relations or Technical Support Engineering.
• Strong foundation in mobile development and familiarity with APIs and SDKs.
• A communicator who can write clear technical content.

Responsibilities

• Own and evolve external developer documentation for APIs and SDKs.
• Support key partners during integration by debugging SDK implementations.
• Collaborate with teams to ensure high-quality documentation for new features.

Skills

Technical documentation

APIs and SDKs

Problem-solving

Mobile development

Organizational skills

Tools

Docusaurus

Markdown

Confluence

Job description

About the role

You will sit at the intersection of Product, Engineering, and external developers, owning how partners understand and integrate with adjoe’s SDKs and APIs.

This role is primarily focused on building and scaling high-quality external documentation and developer resources, while also supporting technical integrations and investigations for key partners.

You won’t just document the product, you’ll shape how developers experience it.

What You Will Do:

Developer Documentation & Experience (Primary Focus)

• Own and evolve our external developer documentation, ensuring it is clear, structured, and scalable across our APIs and SDKs
• Build practical developer resources, including integration guides, API references, SDK documentation, tutorials, and example applications
• Partner cross‑functionally with Product, Engineering, and Product Marketing to deliver high‑quality documentation for new features at launch, while driving documentation standards, processes, and consistency across teams
• Improve the end‑to‑end developer experience, identifying and resolving friction in onboarding, integration, and usage
• Contribute directly to our documentation tooling (e.g. Docusaurus), including Markdown, frontend components, and styling improvements
• Create lightweight demos and sample implementations (e.g. mobile apps in Swift or Kotlin) to support and validate documentation
• Leverage AI‑assisted tools to analyze SDKs, explore codebases, and accelerate documentation and example creation, while validating outputs for technical accuracy
• Create and maintain AI tools e.g. skills to assist publishers with integrating/upgrading with their own AI tools

Technical Account Support (Secondary Focus)

• Support key partners during integration by debugging SDK implementations and investigating issue
• Perform root cause analysis across mobile apps, APIs, and data flows
• Work with data (SQL, dashboards, logs) to analyze performance issues and integration health
• Collaborate with TAMs and Growth Managers on technical escalations and partner success

Who You Are:

• 2–4+ years in a technical role such as Developer Relations, Solutions Engineering, Technical Support Engineering, or Technical Account Management
• Strong technical foundation: Experience with mobile development and/or SDKs (iOS, Android, or cross‑platform); Comfortable working with APIs, SDKs, and debugging integrations; Familiar with HTML, JavaScript/Typescript, and basic frontend concepts
• A strong communicator able to write clear, structured technical content, but more importantly, you think like a builder and problem solver
• You are comfortable using AI‑assisted development tools (e.g. code copilots, LLMs) to explore unfamiliar codebases, accelerate content creation, and improve productivity
• Comfortable working across teams and managing multiple documentation and integration projects in parallel
• Strong organizational and project management skills - you can bring structure where none exists
• Experience with documentation tools (e.g. Confluence, Docusaurus) and Markdown
• Bonus: Experience in AdTech, mobile monetization, or SDK‑based products

Benefits to Support Your Ambitions:

• Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
• Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. We support every ambition—from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
• Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in‑house gym with many fitness classes and mental health support through our Employee Assistance Program (EAP).
• Thrive Where You Work: Enjoy the Alster Lake view from our central office with top‑notch equipment, fun open spaces, and a large variety of snacks and drinks.
• Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.

We welcome applications from people who will contribute to the diversity of our company.