Technical Writer - Entry: 25-04874

Akraya, Inc.; Austin (TX); Hybrid; Full time

Job summary

Akraya, Inc. is seeking a Technical Writer to create client-centric documents for their offerings. The role requires adaptability and collaboration in a fast-paced environment, focusing on producing accurate and user-friendly documentation.

Qualifications

• Experience in eCommerce or the payments industry is highly desirable.

Responsibilities

• Contribute to departmental style and process guidelines.
• Understand product development methodologies within an Agile framework.
• Conduct thorough research and document features.

Skills

Writing

Research

Agile

MadCap Flare

API documentation

Job description

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Primary Skills: Writing (Expert), Research (Advanced), Agile (Intermediate), MadCap Flare (Advanced), API documentation (Intermediate)

Contract Type: W2

Duration: 06+ months

Location: Austin, TX Hybrid

Pay Range: $30.00-$32.00 per hour

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Job Summary

We are seeking a Technical Writer to join our Information Development team. The focus will be on creating client-centric documents to facilitate the use and setup of our offerings. The ideal candidate should thrive in a fast-paced, evolving environment, demonstrating adaptability, self-motivation, and team collaboration. You will be responsible for producing and refining documentation, ensuring accuracy, relevance, and user-friendliness, supported by a solid understanding of our tools and technologies.

Key Responsibilities

• Contribute to the development and evolution of departmental style and process guidelines.
• Understand and apply product development methodologies within an Agile framework.
• Build and maintain positive collaborations with team members and stakeholders.
• Conduct thorough research and document features for both new and existing products.
• Participate in project meetings, manage schedules, and report progress, focusing on continuous improvement of documentation.

Must-Have Skills

• Strong writing and interpersonal skills.
• Experience with MadCap Flare and Agile methodologies.
• Knowledge of API documentation and experience targeting developer audiences.

Industry Experience Required

• Previous experience in eCommerce or the payments industry is highly desirable.

About Akraya

Akraya is an award-winning IT staffing firm recognized for excellence and a thriving work environment. We have been acknowledged as Inc's Best Workplaces 2024, Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024), and Glassdoor's Best Places to Work (2023 & 2022). Our leadership in staffing solutions for Fortune 100 companies underscores our commitment to connecting talent with inspiring workplaces.

Join Akraya today! Browse our open positions and become part of our team to experience the Akraya difference.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Staffing and Recruiting

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