Technical Writer (Content Manager)

Collabera; Phoenix (AZ); On-site; Full time

Job summary

A leading company in the banking sector is seeking a Technical Writer (Content Manager) in Phoenix, AZ. This role involves managing a library of internal documents, ensuring compliance and accuracy while working closely with various teams. Ideal candidates will possess strong communication skills, attention to detail, and experience in financial services.

Qualifications

• 3-5 years' experience in banking or financial services.
• Strong grasp of policies and procedures in operations or compliance.
• Hands-on experience with SharePoint and advanced knowledge of MS Excel.

Responsibilities

• Review, revise, and maintain internal procedures and documentation.
• Collaborate with internal teams to ensure accuracy.
• Host Webex meetings with SMEs to review and approve documentation.

Skills

Attention to Detail

Communication

Collaboration

Tools

SharePoint

MS Excel

Job description

Join to apply for the Technical Writer (Content Manager) role at Collabera

4 days ago Be among the first 25 applicants

Join to apply for the Technical Writer (Content Manager) role at Collabera

This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $30.00/hr

Direct message the job poster from Collabera

In pursuit of GREATNESS | Banking and Financial

Job Opening: Technical Writer / Content Manager
Client: Banking
Location: Onsite at Phoenix, AZ 85034
Duration: Through 12/31/2025 (Potential for extension or conversion)
Shift: Flexible 8-hour shifts between 7:00 AM - 4:00 PM PST (includes 30-minute lunch)
Pay Range:$27/hr to $30/hr

Job Opening: Technical Writer / Content Manager
Client: Banking
Location: Onsite at Phoenix, AZ 85034
Duration: Through 12/31/2025 (Potential for extension or conversion)
Shift: Flexible 8-hour shifts between 7:00 AM - 4:00 PM PST (includes 30-minute lunch)
Pay Range:$27/hr to $30/hr

About the Role:

• Need a Content Manager to support internal documentation efforts within their Fulfillment and Servicing Operations teams.


• This opportunity is ideal for someone with a sharp eye for detail, strong communication skills, and a background in managing or developing procedures in a banking or financial services environment.


• As a Content Manager, you’ll be responsible for maintaining a library of over 1,500 internal documents—including procedures and quick reference guides—ensuring each is accurate, up to date, and compliant with internal governance standards.

Key Responsibilities:

• 
  

  Review, revise, and maintain internal procedures and documentation

  
  


• 
  

  Collaborate with internal teams to ensure accuracy and adherence to templates

  
  


• 
  

  Host Webex meetings with SMEs to review and approve documentation

  
  


• 
  

  Manage incoming requests using a structured intake process and rotation schedule

  
  


• 
  

  Lead live editing sessions and track updates in real time

  
  


• 
  

  Coordinate recurring document reviews on an 18-24 month cycle

  
  


• 
  

  Ensure full compliance with internal document governance policies

  
  

What We’re Looking For

• 
  

  3-5 years’ experience in banking or financial services

  
  


• 
  

  Strong grasp of policies and procedures, preferably in operations or compliance

  
  


• 
  

  Hands-on experience with SharePoint (particularly form creation/maintenance)

  
  


• 
  

  Advanced knowledge of MS Excel (VLOOKUPs, macros, etc.)

  
  


• 
  

  Professional communication skills with the ability to lead stakeholder meetings

  
  


• 
  

  High attention to detail and ability to manage multiple priorities independently

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at Collabera by 2x

Get notified about new Technical Writer jobs in Phoenix, AZ.

Phoenix, AZ $63,093.33-$85,626.66 1 month ago

Technical Author (multiple roles and seniority levels)

Phoenix, AZ $80,000.00-$105,000.00 3 months ago

Greater Phoenix Area $18.00-$21.10 4 days ago

Phoenix, AZ $70,000.00-$85,000.00 1 week ago

Phoenix, AZ $81,120.00-$117,173.33 1 month ago

Greater Phoenix Area $60,000.00-$140,000.00 9 hours ago

Technical Writer - Data & Architecture Documentation

Contracted Individualized Educational Plan Writer 2025-2-26

Technical Specification Writer, Architecture

Associate Manager, Strategic Communications

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.