Technical Writer

RIVA Solutions Inc.; Washington (District of Columbia); Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Paid Time Off / Sick Leave

Health, Dental, and Vision Coverage

Life Insurance

401K Retirement Plan with Company Mact

HSA/FSA Spending Accounts

Disability coverage (Long/Short-term)

Pet Insurance

Wellness Program Initiatives

RIVA Flex (Flex Hours and Hybrid Work)

Job summary

RIVA Solutions is seeking a Technical Writer to support documentation, reporting, and communications for the ITA OCIO CRD project. This role plays a key part in ensuring the clarity and compliance of deliverables, from proposals and SOPs to technical manuals and status reports.

The position requires a Bachelor’s degree, 4+ years of technical writing experience, and experience in federal environments preferred. Hybrid work in Washington, D.C.

Qualifications

• Bachelor’s degree required or equivalent in a related field.
• Minimum 4 years of technical writing experience.
• Experience in federal environments preferred.

Responsibilities

• Write and edit technical documents including reports, user guides, and SOPs.
• Develop outlines and drafts for approval by project leadership.
• Conduct background research to ensure documentation accuracy.
• Consult with stakeholders, SMEs, and project managers to collect relevant information.
• Maintain documentation libraries and track project deliverables.
• Ensure compliance with federal and contractual documentation standards.

Skills

Strong writing and editing skills

Document formatting

Background research

Stakeholder collaboration

Education

Bachelor’s degree (or equivalent) in related field

Tools

SharePoint

Confluence

Job description

Title: Technical Writer

Location: Hybrid (Washington, D.C. preferred; minimum 2-3 days onsite per week)

Terms: Full-time

Clearance: Must be a US Citizen with an Active Top Secret Clearance

Travel: Minimal

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good.

RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, you will have the opportunity to grow your skills, contribute ideas, and make an impact from day one—all while supporting missions that matter.

Program Overview:

The International Trade Administration (ITA) Office of the Chief Information Officer (OCIO) Customer Relationship Division (CRD) supports the strategic delivery of digital solutions, enterprise services, and technology alignment across ITA’s global footprint. The CRD plays a critical role in improving customer engagement, optimizing business processes, and enhancing digital service offerings. This project aims to advance ITA’s modernization initiatives by providing program management, process reengineering, customer experience analysis, and technical documentation services to streamline enterprise IT support and align service delivery with mission goals.

As part of this effort, RIVA Solutions is supporting the ITA OCIO in enhancing internal service delivery frameworks, implementing performance metrics, and ensuring the seamless execution of IT modernization initiatives through collaborative project execution, robust documentation, and stakeholder communication.

Position Overview:

RIVA Solutions is seeking a Technical Writer to support documentation, reporting, and communications for the ITA OCIO CRD project. This role plays a key part in ensuring the clarity and compliance of deliverables, from proposals and SOPs to technical manuals and status reports.

Core Responsibilities:

• Write and edit technical documents including reports, user guides, and SOPs.
• Develop outlines and drafts for approval by project leadership.
• Conduct background research to ensure documentation accuracy.
• Consult with stakeholders, SMEs, and project managers to collect relevant information.
• Maintain documentation libraries and track project deliverables.
• Ensure compliance with federal and contractual documentation standards.

Minimum Qualifications:

• Bachelor’s degree (or equivalent) in related field
• Minimum of 4 years of experience in technical writing
• Strong writing, editing, and document formatting skills
• Experience in federal environments preferred

Preferred Qualifications:

• Knowledge of IT terminology and federal technical standards
• Familiarity with SharePoint, Confluence, or other content management systems

Salary:

$120K

RIVA Benefits:

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401K Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long- and Short-term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flex Hours and Hybrid Work Support)
• Additional Perks & Workplace Benefits

Equal Opportunity Statement:

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [e-mail]. Only messages left for this purpose will be returned.