Technical Writer

Nearsure; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Nearsure is seeking a Technical Writer or Technical Business Analyst to enhance internal documentation. This remote role focuses on optimizing knowledge management across teams, ensuring clarity in documentation and effective communication within the organization. Ideal candidates have strong technical acumen and communication skills.

Benefits

Competitive USD salary

100% remote work

Paid time off

National Holidays celebrated

Sick leave

Refundable Annual Credit

Team-building activities

Birthday day off

Qualifications

• 5+ Years of experience in technical writing or technical business analysis.
• Strong ability to write and structure SOPs and internal guides.
• Excellent written and verbal communication skills with attention to detail.

Responsibilities

• Ensure clarity and conciseness in documentation using Markdown.
• Manage Git workflows for documentation versioning.
• Apply software development processes to enhance technical content.

Skills

Technical writing

Communication

Markdown

Confluence

Git

Education

Bachelor's Degree in Computer Science, Engineering, or related field

Job description

Explore the Nearsure experience! Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. Ready to grow with us?

Here's what we offer you by joining us!

• Competitive USD salary – We value your skills and contributions!
• 100% remote work – While you can work from anywhere, you're always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
• Paid time off – Take the time you need according to your country's regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
• National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
• Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.
• Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!
• Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.
• Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!

About the project:

At Nearsure, we know great talent doesn't wait for job openings. That's why we're building a community of passionate professionals for future opportunities. These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises. With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.

As a Technical Writer or Technical Business Analyst, you will enhance and maintain high-quality internal documentation. This hybrid role sits at the intersection of technology and communication, ensuring that knowledge, standard operating procedures (SOPs), and internal processes are clearly documented, accessible, and continually optimized for cross-functional teams. The ideal candidate will have strong technical acumen combined with exceptional written communication skills, and a working knowledge of Markdown, Confluence, and Git. You will collaborate closely with engineering, product, operations, and support teams to ensure technical knowledge is captured and disseminated effectively across the organization.

How your day-to-day work will look like:

• Ensure a deep understanding of technical documentation principles, including structure, readability, version control, and information architecture, to optimize the quality of technical content.
• Write and edit documentation using Markdown, ensuring clarity and conciseness, while maintaining a well-organized structure in Confluence.
• Implement and manage Git workflows for documentation versioning and effective collaboration with developers.
• Oversee and apply knowledge of software development processes, system architectures, APIs, and DevOps tools to enhance technical documentation and support the team.
• Promote and optimize knowledge management practices that support operational excellence and team efficiency, ensuring key information is accessible and well-structured.

This would make you the ideal candidate:

• Bachelor's Degree in Computer Science, Engineering, or a related field.
• 5+ Years of experience in technical writing or technical business analysis.
• Proficiency with Markdown, Confluence, and Git for creating and managing documentation.
• Strong ability to write, structure, and maintain SOPs, internal guides, knowledge base articles, and system documentation.
• Excellent written and verbal communication skills with attention to detail and consistency.
• Self-starter with the ability to work independently and proactively gather information from SMEs.
• Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

What to expect from our Talent Connection process:

• Sign up: Apply to this position and upload your resume.
• Profile review: Our team will review your profile and keep it in our talent database.
• Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.
• Knowing you better: We'd love to discuss your experience in an interview with our recruiters.
• Notification: When a suitable position opens, we'll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.
• Transparency: This process is direct and without intermediaries.

At Nearsure, we're dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise. Let's work together to shape the future of technology!

Apply now!