Technical Writer

Accenture Federal Services; San Diego (CA); On-site; USD 91,300 - 109,100; Full time

Job summary

Accenture Federal Services seeks a Technical Writer to produce clear, accurate documentation for complex software and hardware systems. You will work independently and with engineers, PMs, and stakeholders to create and maintain diverse technical documents.

The role emphasizes collaboration, DoW experience where possible, and strong attention to detail. Onsite requirement and a focus on security documentation are key aspects of the job.

Qualifications

• U.S. citizenship is required.
• 2 years of technical writing experience, ideally for DoW programs.
• Bachelor’s degree in English, communications, technical writing, or a STEM field with writing experience or 4 years of equivalent experience.
• Experience working with engineering or technical teams.
• 100% onsite role.

Responsibilities

• Develop and maintain user guides, SOPs, and security documents for technical audiences.
• Create clear, accurate content that meets DoW and project standards.
• Collaborate with SMEs to gather and verify information.
• Use GitLab to monitor progress and support evolving systems.
• Coordinate with the government Configuration Manager to track deliveries and versioning.
• Identify gaps and clarify information to keep documentation complete.

Skills

Technical writing

Collaboration with engineers

Attention to detail

Communication skills

Education

Bachelor’s degree or 4+ years experience

Tools

MadCap Flare

GitLab

HTML

Image editing tools

Basic programming concepts

Job description

We are seeking a Technical Writer with experience producing clear, accurate documentation for complex software and hardware systems. The role involves working independently and with engineers, project managers, and other stakeholders to create and maintain a variety of technical documents.

Responsibilities

• Develop and maintain documentation, including user guides, SOPs, required deliverables, and security‑related documents for technical and non‑technical audiences.
• Create technical content that is clear, accurate, user‑friendly, and meets DoW and project standards.
• Collaborate with subject‑matter experts to gather and verify information.
• Use an issue tracking system (GitLab) to monitor development progress and provide documentation support as systems evolve.
• Work with the government Configuration Manager to help track customer deliveries of materials and maintain version control.
• Take initiative to spot missing or unclear information and address gaps to ensure documentation is complete and effective.

Qualifications

• U.S. citizenship is required.
• 2 years of technical writing experience, ideally for DoW programs.
• Bachelor’s degree in English, communications, technical writing, or a STEM field with writing experience or 4 years of equivalent experience.
• Experience working with engineering or technical teams.
• 100% onsite role.

Nice to have

• Proficiency with MadCap Flare.
• Familiarity with configuration management, versioning, and documentation standards.
• Working knowledge of SELinux/Linux, GitLab, VMWare, HTML, image editing tools, and basic programming concepts.
• Detail‑oriented and able to improve and streamline legacy documentation.
• Familiarity with CUI (Controlled Unclassified Information) handling requirements.
• Strong communication skills.
• Highly proficient with Microsoft Word.
• Ability to manage multiple tasks and meet deadlines.
• Strong editing and organizational skills.

Clearance

• An active Secret federal security clearance is required.

Base pay range for this position is $91,300—$109,100 USD for the specified states and the city of Cleveland.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.