Technical Writer

Focus School Software; Saint Petersburg (FL); Remote; USD 55,000 - 75,000; Full time

Job summary

Focus School Software is seeking a Technical Writer to produce clear, user-friendly documentation for various software features. The role requires exceptional writing skills, adaptability to fast-paced changes, and the ability to manage multiple projects. Preferred candidates should have a background in Technical Writing or related fields, and experience with documentation tools is a plus. This position provides an opportunity to shape educational technology documentation and directly impact user experience.

Benefits

Medical Insurance

Dental/Vision Insurance

Life Insurance

Short and Long Term Disability Insurance

401(k) after 6 months

Paid Holidays

Paid Vacation and Sick Time

Qualifications

• Exceptional writing, editing, and proofreading skills.
• Proven ability to manage multiple projects with fast turnaround times.
• Familiarity with agile development cycles and rapid release management.

Responsibilities

• Create and maintain help guides and training manuals.
• Track new releases to ensure timely documentation updates.
• Collaborate with the writing team to produce documentation under tight schedules.

Skills

Writing

Editing

Proofreading

Communication

Education

Bachelor’s degree in Technical Writing, Communications, English, or related field

Tools

Documentation tools

Content management systems

Job description

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Join to apply for the Technical Writer role at Focus School Software

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Focus School Software is a fast-growing school management software company. We thrive on creating some of the most innovative features on the market today, helping educators to meet their evolving needs in classrooms, district management, state reporting compliance, and other facets of student-centered education and technology.

We are seeking a detail-oriented and highly organized Technical Writer to join our team. The ideal candidate thrives in a fast-paced environment and can deliver high-quality documentation under tight deadlines. This role is responsible for creating, maintaining, and improving help guides, training manuals, FAQs, and troubleshooting guides—often with short turnaround times aligned to product releases and staff requests. The ability to rapidly process release updates and translate them into clear, user-friendly content is essential.

Preferred Qualifications

• Bachelor’s degree in Technical Writing, Communications, English, or a related field.
• Previous experience in technical writing or content development in a high-velocity release environment preferred.
  
  

Qualifications & Skills

• Exceptional writing, editing, and proofreading skills with an emphasis on speed and precision.
• Proven ability to manage multiple projects with fast turnaround times.
• Experience with documentation tools, content management systems, or knowledge bases is a plus.
• Strong communication skills and the ability to extract information quickly from stakeholders.
• Comfortable adapting to new tools and workflows in a deadline-driven environment.
• Familiarity with agile development cycles and rapid release management is highly beneficial.
  
  

Key Responsibilities

• Track new releases and back-merges to ensure documentation is updated promptly and accurately.
• Maintain and revise help documents and training manuals with a focus on speed, accuracy, and clarity.
• Respond quickly to change requests submitted by staff, updating documentation as needed.
• Keep internal tracking spreadsheets current with real-time updates on documentation changes, release notes, and project status.
• Expand documentation to include FAQs, example scenarios, and troubleshooting guides that proactively address user needs.
• Collaborate with the writing team to produce documentation for new features under tight release schedules.
• Review and improve existing documentation for clarity, grammar, formatting consistency, and fast user navigation.
• Interview subject matter experts and technical staff to quickly gather and apply information for documentation.
• Translate product specifications and technical content into concise, actionable user documentation on short deadlines.
• Embed screenshots for reference to improve clarity and usability.
• Prioritize quick absorption of release notes—including features and bug fixes—and produce clear, client-ready documentation on an accelerated schedule.
  
  

Focus School Software's Compensation Package Offers The Following Benefits

• Medical Insurance
• Dental/Vision Insurance
• Life Insurance
• Short and Long Term Disability Insurance
• 401(k) after 6 months
• Paid Holidays
• Paid Vacation and Sick Time
• Remote Position

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Software Development

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