Technical Writer

DCCA; Ellicott City (MD); On-site; USD 100,000 - 120,000; Full time

Job summary

DCCA is seeking a Technical Writer to create and maintain comprehensive documentation for software and systems projects in Maryland. You will collaborate with engineers and project teams to produce clear user guides, SOPs, and training materials supporting delivery of IT services.

Ideal candidates have 7+ years of experience, a technical degree, and proven ability to translate complex concepts for diverse readers.

Qualifications

• 7+ years of experience as a Technical Writer.
• Bachelor's degree in a technical discipline from an accredited college or university.
• Experience with authoring accurate content (SOPs, high-level presentations, knowledge base articles, user communications).

Responsibilities

• Prepare, review, revise, and maintain technical documents for software and systems engineering, operations, testing, and user documentation.
• Write and edit technical documentation for CMS Target Lifecycle including requirements, help, training, and user guides.
• Collaborate with developers to produce quality documentation and training materials.
• Research highly technical subject matter, organize information from multiple sources, and present it clearly.
• Provide expert oversight of technical writing and editing for the Program, Project, or Contract.

Skills

7+ years exp

Technical writing

Documentation authoring

Education

Bachelor's degree in technical discipline

Tools

JIRA/Confluence

Job description

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.com

Technical Writer

Candidate must have or be willing to obtain a Public Trust Clearance

For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. With DCCA, these organizations can be confident in the flexibility and skill of their IT partners, allowing them to upgrade their technology quickly and efficiently. Better yet, thanks to DCCA's successful track record, clients can rest assured knowing DCCA can tackle any problem with ease, allowing them to focus on the work that matters.

Internally, DCCA prides itself on a culture built on integrity and inclusivity, allowing its employees to build lasting skills and relationships. As a veteran owned business, DCCA knows the importance of recruiting employees with a wide range of backgrounds, allowing for every problem to be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and dedication to excellence.

Key Tasks:

• Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.
• Writes and edits technical documentation for related to the CMS Target Lifecycle to include documentation such as requirements, help, training, and user guides.
• Work with developers to produce quality documentation and training materials
• Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers
• Provide expert oversight of technical writing and editing technical documentation for the Program, Project, or Contract

Required Skills:

• 7+ years' experience as a Technical Writer
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Experience with authoring accurate content (SOPs, high level presentations, knowledge base articles, user communications)

Desired Skills:

• JIRA/Confluence
• Create, manage and maintain processes where required
• Metrics and reporting

Required Education / Certifications:

• Bachelor's Degree in a related major

The proposed salary range for this position in Maryland is 100,000 to 120,000. Final salary will be determined based on various factors. Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives.

At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we're able to do through our consistent commitment to building culture and comprehensive benefits.

Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large.

Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we're here to help you grow your career and create lasting relationships.

Emphasis on Inclusivity: DCCA's culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection.

Empowering Health: DCCA's benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work. Learn more about our total benefits package on our Benefits page.

Mission Focused Work: From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today's IT problems.

Equal Opportunity Employer including Disability/Vets