Technical Writer

Abbott Laboratories; Des Plaines (IL); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO

Strong retirement plan contributions

Tuition reimbursement

FreeU education benefit

Abbott is a recognized great place to

Job summary

Abbott Laboratories in Des Plaines, IL is seeking a Technical Writer to produce service manuals, advisories, bulletins, and troubleshooting guides for diagnostic instruments. You will ensure clarity, accuracy, and regulatory alignment while collaborating with engineers, scientists, and product managers.

You will support document format/layout, maintain Abbott documentation systems, and act as the technical writing representative on product teams, contributing to a robust quality system.

Qualifications

• Bachelor’s degree in communications, Engineering, English, Journalism, or similar is required.
• Strong written and verbal communication skills.
• Exacting attention to detail.
• Ability to work independently.

Responsibilities

• Prepares technical documents such as service manuals, instrument service advisories, technical service bulletins, and troubleshooting guides for diagnostic/non-diagnostic instruments.
• Collaborates with writers, engineers, scientists, and product managers to develop technical content.
• Assists in document format and layout; incorporates text, graphs, charts, and tables clearly.
• Ensures data is presented clearly, completely, accurately, and concisely.
• Maintains the quality system and serves as the technical writing representative on product teams.
• Coordinates data collection and packaging for new and revised service materials.

Skills

Strong written and verbal comms

Attention to detail

Ability to work independently

Education

Bachelor’s degree in communications, Engineering, English, Journalism, or similar

Tools

Adobe Creative Suite

Adobe FrameMaker

Microsoft Word

Excel

Job description

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Des Plaines, IL location in the Abbott Molecular, Diagnostics Division. We’re empowering smarter medical and economic decision‑making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

The Technical Writer will prepare technical documents in the forms of service manuals, instrument service advisories, technical service bulletins, and troubleshooting guides for diagnostic/non-diagnostic instruments. Additionally, they incorporate text, graphs, charts, tables, etc., in a clear and accurate manner. The Technical Writer confirms that data is presented in a clear, complete, accurate, and concise manner. Performs other duties as assigned.

What You’ll Work On

• Creates technical documents in the forms of service manuals, instrument service advisories, technical service bulletins, and troubleshooting guides for diagnostic/non-diagnostic instruments in support of company’s medical device product lines.
• Communicate with other writers, engineers, scientists, product managers, etc., to develop and understand technical content.
• Assists in document format and layout. Incorporates text, graphs, charts, tables, etc., in a clear and accurate manner.
• Confirms that data are presented in a clear, complete, accurate, and concise manner.
• Performs other duties as assigned.
• Responsible for implementing and maintaining the effectiveness of the quality system.
• Serves as the technical writing representative on product teams.
• Coordinates all activities related to the preparation and compilation of data and information into a single comprehensive package for new and revised service manuals, instrument service advisories, technical service bulletins, and troubleshooting guides for diagnostic/non-diagnostic instruments.
• Communicates deliverables needed and writing process to team members. Assesses resource needs as timelines progress and communicates those needs to management. Utilizes format/style guidelines established by Global Service and Support (GSS). Obtains relevant product data and information.
• Abbott Molecular documentation systems and databases.
• Explain data in a manner consistent with the target audience and regulatory requirements.

Required Qualifications

• Bachelor’s degree in communications, Engineering, English, Journalism, or similar, is required.
• Strong written and verbal communication skills.
• Exacting attention to detail.
• Ability to work independently.

Preferred Qualifications

• 2+ years’ relevant professional experience in a related area such as R&D, Technical Product Support, or Medical/Technical writing.
• Familiarity with word processing, flow diagrams, and spreadsheets.
• Good working knowledge of personal computer software programs in the Windows environment and familiarity with the Adobe Creative Suite and Adobe FrameMaker.
• Good interpersonal and team skills. Understands the need to critically review own work before sending out for internal/external review by team.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.