Technical Writer

NDC Technologies, Inc.; Dayton (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Nordson Measurement & Control is seeking an experienced technical writer to develop and maintain SOPs, work instructions, and visual aids for manufacturing processes. The role focuses on documenting process flows, control plans, and revisions to support engineering changes and training programs.

You will maintain knowledge repositories and ensure compliance with quality management systems while contributing to onboarding initiatives.

Qualifications

• 3-5 years of relevant job experience.
• Bachelor's degree in English, communications, journalism, or a related field.

Responsibilities

• Develop and maintain Standard Operating Procedures (SOPs).
• Create operator work instructions and visual job aids.
• Document manufacturing process flows and control plans.
• Support engineering changes and document revisions.
• Maintain manufacturing knowledge repositories.
• Ensure documentation compliance with quality management systems.
• Support training and onboarding initiatives.

Skills

Technical writing

Documentation

Training support

Quality systems

Education

Bachelor's degree in English/communications/journalism

Tools

MS Office

Visio

Job description

Nordson Measurement & Control, a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

The manufacturing organization requires a focused resource to:

• Develop and maintain Standard Operating Procedures (SOPs).
• Create operator work instructions and visual job aids.
• Document manufacturing process flows and control plans.
• Support engineering changes and document revisions.
• Maintain manufacturing knowledge repositories.
• Ensure documentation compliance with quality management systems.
• Support training and onboarding initiatives.

Key Business Benefits

Improved Production Consistency Standardized and clearly written work instructions reduce variation between operators, shifts, and production locations. Consistent execution of manufacturing processes helps ensure product quality and repeatability. Enhanced Quality and Reduced Defects Clear documentation minimizes interpretation errors that can result in scrap, rework, and customer quality issues. A dedicated technical writer helps ensure process updates are accurately reflected in production documentation. Increased Manufacturing Productivity Manufacturing engineers and supervisors currently spend significant time writing, updating, and formatting documentation. Assigning these responsibilities to a technical writer allows technical resources to focus on process optimization, capacity improvements, and operational performance. Faster Training and Onboarding Well-structured work instructions, visual aids, and training documents reduce onboarding time for new operators and technicians. Employees become productive more quickly while requiring less supervisor intervention. Knowledge Retention Critical manufacturing knowledge often resides with experienced operators and engineers. A technical writer captures this expertise and converts it into documented best practices, reducing organizational risk associated with employee turnover.

Experience Requirements

3-5 years of revelant job experience

Preferred Educational Requriements

Bachelor's degree in English, communications, journalism, or a related field

About Nordson Measurement & Control

Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer supportive culture in a growing dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering and more. We actively invest in our teams to help you build your skillsets and advance your career. At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.