Technical Writer

Cessna Aircraft Company; Cockeysville (MD); On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Flexible Work Schedules

Education Assistance

Wellness Program (Fitness Reimburse)

Job summary

Textron Systems is seeking a Technical Writer to develop and maintain technical manuals for complex equipment platforms. You will analyze engineering data, craft operating and maintenance instructions, and ensure accuracy and compliance across publications.

You will work with cross-functional teams including Program Management, Systems Engineering, and Logistics Provisioning Data to meet schedules. A technical degree and writing experience are preferred, with potential for security-clearance

Qualifications

• Bachelor's degree in a technical field preferred or 2–4 years equivalent experience.
• 0–2 years of technical writing experience.
• Experience developing installation, operation and maintenance procedures.
• Strong oral and written communication skills.
• Ability to read and understand engineering drawings.
• Self-starter and proactive.

Responsibilities

• Analyze engineering data and drawings to gather information for Technical Manuals (TMs) and IETMs.
• Develop theory of operation, operating instructions and maintenance instructions.
• Edit for compliance with specifications, standards, and timelines.
• Participate in IPT meetings to support publications development.
• Assist with internal/external reviews and customer validation events.

Skills

Strong communication

Reading engineering drawings

Self-starter

Data analysis & synthesis

Cross-functional collaboration

Security clearance (preferred)

Education

Bachelor's degree in technical field

2–4 years equivalent work experience

Tools

MS Word

WebX UltraAuthor

Arbortext

EAGLE Publishing

NX CAD

Corel

Job description

Job Number:

Who We Are

Textron Systems is part of Textron, a $14 billion multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

This role is in Textron System’s Land Systems business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make!

About This Role

Our external and internal customers rely heavily on the content and accuracy of the technical manuals produced by our technical writers. These manuals are critical to the efficiency and safety of the end-user. Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible for developing technical manual documentation necessary to install, operate and support complex equipment platforms for a variety of military and commercial customers.

Responsibilities

Analysis of engineering data and drawings for pertinent information.

Technical Writers review and conduct analysis of engineering/technical data and drawings to gather pertinent information required for the development of Technical Manuals (TMs) and Interactive Electronic Technical Manuals (IETMs). They also collaborate with the Logistics Product Data (LPD) group and gather required information on procedures to be written based on the task analysis performed.

Development of theory of operation, operating instructions, and maintenance instructions for technical manuals.

Technical Writers develop publications work products that include: equipment description, theory of operation, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace procedures), supporting information, and Repair Parts and Special Tools Lists. Procedure development to be done in MS Word for page base publications and XML using WebX UltraAuthor, Arbortext, or EAGLE Publishing System software for Interactive Electronic Technical Manuals (IETM). The development of illustration graphics is accomplished using NX Computer Aided Design (CAD) and illustration software (Corel).

Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordination of quality-control and production activities required ensuring the accuracy and adequacy of each publication while adhering to established timelines.

Technical writers review detailed program requirements with the Lead Writer to complete the publications activities in accordance with the applicable publications plan and applicable specifications. They participate in publications Integrated Product Team (IPT) meetings to gather relevant information to support the publications development process while meeting schedule milestones.

Participation in review conferences with internal and external customers. May provide direction to other writers and support personnel who may assist with assigned tasks. Coordination of in-process and final reviews.

Technical writers support internal in-process quality reviews, final reviews, and in-process review conferences with customers to monitor status of assigned programs. They support technical manual validation events (performing the written publications procedures for accuracy and adequacy) and incorporate validation comments prior to the customer verification events (customer team performs validated procedures as final quality check before publication of the manual content).

Qualifications

• Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.
• 0 to 2 years of technical writing experience.
• Experience developing installation, operation and maintenance procedures.
• Strong oral and written communication skills.
• Ability to read and understand engineering drawings.
• Must be a self-starter and able to take initiative.
• Ability to gather, analyze and summarize data to develop appropriate actions.
• Ability to interact with other functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Provisioning Data (LPD), and Training to ensure all stakeholders are considered throughout the development process.
• Ability to provide program status briefings to internal stakeholders and external customers.
• Able to quickly adapt to change.
• Active Secret Security clearance preferred. Ability to obtain required.

Preferred Qualifications

• Experience using a technical publications development utility for XML writing such as the WebX UltraAuthor, PTC Windchill Arbortext, or EAGLE Publishing suite.
• Military experience.
• Experience developing S1000D and MIL-STD-40051 compliant technical publications.
• Experience working with LPD and Provisioning.
• Product support experience and system knowledge of Unmanned Systems (e.g. Naval Unmanned Surface Vehicles, Aerosonde Unmanned Aircraft Systems), Weapons systems, and Electronic systems.

How We Care

• Flexible Work Schedules
• Education Assistance
• Wellness Program (including Fitness Reimbursement)
• Medical, Dental, Vision & 401(K) with Company Funding

Are you a Military Veteran?

Textron's products and services are trusted every day by those who protect our country. We are dedicated to hiring Veterans and aim to translate their skills to make an impact on our Company

Qualifications

• Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.
• 0 to 2 years of technical writing experience.
• Experience developing installation, operation and maintenance procedures.
• Strong oral and written communication skills.
• Ability to read and understand engineering drawings.
• Must be a self-starter and able to take initiative.
• Ability to gather, analyze and summarize data to develop appropriate actions.
• Ability to interact with other functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Provisioning Data (LPD), and Training to ensure all stakeholders are considered throughout the development process.
• Ability to provide program status briefings to internal stakeholders and external customers.
• Able to quickly adapt to change.
• Active Secret Security clearance preferred. Ability to obtain required.

Preferred Qualifications

• Experience using a technical publications development utility for XML writing such as the WebX UltraAuthor, PTC Windchill Arbortext, or EAGLE Publishing suite.
• Military experience.
• Experience developing S1000D and MIL-STD-40051 compliant technical publications.
• Experience working with LPD and Provisioning.
• Product support experience and system knowledge of Unmanned Systems (e.g. Naval Unmanned Surface Vehicles, Aerosonde Unmanned Aircraft Systems), Weapons systems, and Electronic systems.

How We Care

• Flexible Work Schedules
• Education Assistance
• Career Development & Training Opportunities
• Wellness Program (including Fitness Reimbursement)
• Medical, Dental, Vision & 401(K) with Company Funding
• Paid Parental Leave

Are you a Military Veteran?

Textron's products and services are trusted every day by those who protect our country. We are dedicated to hiring Veterans and aim to translate their skills to make an impact on our Company

Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations. In compliance with the local pay transparency law, the pay range for this position is $71,400 - $107,000 per year.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.