Technical Writer

Daifuku Intralogistics America Corporation; Bolingbrook (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health/Vision/Dental insurance

401k with match

Pet Insurance

FSA/HSA

Employee Assistance Program

Job summary

A leading provider of material handling systems is seeking a Technical Writer to create accurate, compliant documentation for conveyor and sortation systems. The ideal candidate should have a Bachelor's degree in Technical Communication or a related field, with at least 2 years of technical writing experience and familiarity with industrial automation systems. Proficiency in Autodesk AutoCAD and SolidWorks Composer is required. The position offers a comprehensive benefits package including health insurance and a 401k plan.

Qualifications

• Bachelor's degree in a relevant field.
• 2+ years of technical writing experience.
• Experience with AI tools for technical writing.

Responsibilities

• Conduct research and develop technical documentation.
• Interpret source materials and engineering drawings.
• Collaborate with subject matter experts.

Skills

Technical writing

Mechanical proficiency

ISO compliance knowledge

CAD software proficiency

Collaborative communication

Education

Bachelor's degree in Technical Communication, Mechanical Engineering, or related field

Tools

Autodesk AutoCAD

SolidWorks Composer

PTC Arbortext XML editor

Job description

Overview

About Us: Daifuku Intralogistics America Corporation is a leading provider of intelligent material handling systems. With hundreds of engineers in-house, the company designs, manufactures, integrates, and installs a full spectrum of intralogistics solutions to meet client needs. These include leading‑edge conveyor and sortation systems, voice‑ and light‑directed order fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS), mezzanines, and structures, all backed by critical round‑the‑clock service and support.

Position Summary: We are looking for a skilled Technical Writer to join the Daifuku Technical Documentation team and help create clear, accurate, and compliant technical documentation supporting our material handling conveyor and sortation product lines. Success in this role relies on mechanical and controls proficiency and a thorough grasp of documentation practices, compliance regulations, and manufacturing workflows. All documentation must align with our ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Occupational Health & Safety).

Responsibilities

Essential Functions

• Conduct research, develop written materials, validate content accuracy, and edit documents for publication.
• Interpret a variety of source materials, including procedural markups, engineering drawings, parts lists, and draft assembly for maintenance and installation instructions.
• Collect information from subject matter experts to structure, develop, and write technical service documentation.
• Adapt to Daifuku editorial and review processes.
• Meet deadlines consistently, track and evaluate progress, and leverage available resources to ensure timely, high‑quality deliverables.
• Manage multiple tasks, prioritize responsibilities, and collaborate with a diverse team while maintaining strict adherence to style guidelines and accuracy standards.
• Communicate complex engineering concepts clearly and translate them into content appropriate for the intended audience.
• Utilize CAD software to discern changes in products and translate those changes into effective written communication.
• Produce draft illustrations—using model files or existing artwork—to support descriptive text.

Qualifications

Education and Experience Requirements

• Bachelor's degree in Technical Communication, Mechanical Engineering, Industrial Technology, or related field
• +2 years of technical writing experience
• Experience with AI tools for technical writing, such as automated content generation, translation, and metadata tagging
• Preferred experience in distribution center, manufacturing warehousing, or packaging machine environments

Knowledge, Skills and Abilities Requirements

• Familiarity with ISO 9001, ISO 14001, and ISO 45001 standards
• Exposure to industrial automation systems (PLCs, HMIs, SCADA)
• Knowledge of ANSI/ISO graphics and writing standards
• Experience with Microsoft suite, Adobe software, and Autodesk programs
• Proficient in Autodesk AutoCAD and SolidWorks Composer software
• Familiar with structured topic‑based (DITA) technical writing and experience with PTC Arbortext XML editor or equivalent authoring tool

Benefit Information

• Health/Vision/Dental/401k with match, Pet Insurance
• FSA/HSA
• Employee Assistance Program

EOE Minorities/Women/Disabled/Veterans
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